61073 - Mozilla will not start up

Status: RESOLVED FIXED

(SeaMonkey :: General, defect, P3)

Description

[st8]

From Bugzilla Helper:
User-Agent: Mozilla/4.72 [en] (WinNT; U)
BuildID:    Netscape 6+ (sorry don't know number - see below)

Both Netscape 6 and a nightly build I downloaded on 24th November will not start 
on my machine.  For mozilla, I just get the red Mozilla dragon startup sign but 
no more progress is made - It would stay like this forever.  I'd like to say 
more but I don't know if you keep any logging - I couldn't find any...

Reproducible: Always
Steps to Reproduce:
1.Start Mozilla
2.Wait
3.

Actual Results:  The red mozilla sign sat on my desktop forever

Expected Results:  !!

Started up correctly

Comment 1

[Doron Rosenberg (IBM)]

please remove the following:
c:\windows\moz*.dat
c:\windows\APPLICATION DATA\Mozilla
c:\mozilla\users50

this should fix it (you will loose all profile data)

Comment 2

[st8]

Nice one - that worked