Mozilla will not start up

RESOLVED FIXED

Status

P3
blocker
RESOLVED FIXED
18 years ago
14 years ago

People

(Reporter: st8, Assigned: asa)

Tracking

Trunk
x86
Windows NT

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

18 years ago
From Bugzilla Helper:
User-Agent: Mozilla/4.72 [en] (WinNT; U)
BuildID:    Netscape 6+ (sorry don't know number - see below)

Both Netscape 6 and a nightly build I downloaded on 24th November will not start 
on my machine.  For mozilla, I just get the red Mozilla dragon startup sign but 
no more progress is made - It would stay like this forever.  I'd like to say 
more but I don't know if you keep any logging - I couldn't find any...

Reproducible: Always
Steps to Reproduce:
1.Start Mozilla
2.Wait
3.

Actual Results:  The red mozilla sign sat on my desktop forever

Expected Results:  !!

Started up correctly

Comment 1

18 years ago
please remove the following:
c:\windows\moz*.dat
c:\windows\APPLICATION DATA\Mozilla
c:\mozilla\users50

this should fix it (you will loose all profile data)
(Reporter)

Comment 2

18 years ago
Nice one - that worked
Status: UNCONFIRMED → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → FIXED
Product: Browser → Seamonkey
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