610911 - In the address line, undo does not work after "cut"

Status: RESOLVED WORKSFORME

(Firefox :: Extension Compatibility, defect)

Description

[t8av]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.12) Gecko/20101026 BTRS28059 Firefox/3.6.12 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.12) Gecko/20101026 BTRS28059 Firefox/3.6.12 ( .NET CLR 3.5.30729)

In the address line (the place where you write the URL's), when I use 'cut' (in windows: control+x, or right mouse click 'cut') and then I use 'undo', the content of the address line does not re-appear, unless I click 'undo' for 3-4 times.
Very annoying bug.
 

Reproducible: Always

Steps to Reproduce:
1. go to the address line (called also address bar?) and make sure there is a valid URL address over there.
2.click 'cut' (right mouse or control+x). At this point the address is deleted.
3. click 'undo' (right mouse or control+z). 

Actual Results:  
Bug - the address does not come back!

Expected Results:  
the address should come back (but  it doesn't)

Comment 1

[Tim (fmdeveloper)]

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729; .NET4.0E) ID:20101026210630

Comment 2

[t8av]

(In reply to comment #1)
> Does the issue still occur if you start Firefox in Safe Mode?
> http://support.mozilla.com/en-US/kb/Safe+Mode
> 
> How about with a new, empty profile?
> http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile
> 
> WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12)
> Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729; .NET4.0E) ID:20101026210630

I don't know. I am not a firefox expert. I just installed a new version and the problem persists.

Comment 3

[Tim (fmdeveloper)]

Please try following the instructions at the links provided for safe mode - this will tell us if an extension you are running is causing the issue. If safe mode doesn't resolve the issue, please try creating a new profile by following the instructions at the link provided - this tells us if there is a profile setting that is causing your issue.

Comment 4

[t8av]

Well, it seems that cute&paste started working in safe mode. Even if the problem was created by an extension, in my opinion this is still a bug because Firefox allows an extension to take over a very basic feature.

I don't install many extensions. Only the very popular and very common.

Comment 5

[Tim (fmdeveloper)]

Can you track down the extension causing the issue and post back? Instructions at http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes (Basically disable them all and re-enable 1 by 1 until you find the one at fault)

Comment 6

[t8av]

I see that I have two kinds of additional software:
1. Extensions
2. Plugins

In my computer there are three extensions (Java Console, Microsof.Net framework assistant ,  RealPlayer Browser Record plugin. Also there is Babylon toolsbar which is always disabled)

However, there are many Plugins - 17 - where did they come from :).

Do I need to check also the Plugings, or only the Extensions?

Comment 7

[Tim (fmdeveloper)]

Just the extensions should track it down

Comment 8

[t8av]

I am not sure - but it seems to me that the problem was caused by "Java console 6.0.16".

The problem occurs only when:

1. This extension is Enabled
2. I go to a tab, cut the address
3. Switch to another tab
4. Go back to the first tab and click "undo"
5. I need to click "undo" few times before it works.

Comment 9

[Tim (fmdeveloper)]

The latest version of Java is 6.0.22 -> you should try updating and see if that resolves the issue

Comment 10

[t8av]

I don't need this extension, so from my point of view this matter is closed.

Thanks.

Comment 11

[t8av]

Sorry, my mistake. This bug still occurs even that "Java console" is disabled. 

When I previously checked there was no problem, but now the problem returns. 

Maybe only when there are many open TABS this happens. 

However, this annoying bug is but still minor, so it depends on you if to continue investigating this issue.

Comment 12

[Tim (fmdeveloper)]

Please select "Troubleshooting Information" from the Help Menu and click the copy to clipboard button. Paste that information into this bug

Comment 13

[t8av]

(In reply to comment #12)
> Please select "Troubleshooting Information" from the Help Menu and click the
> copy to clipboard button. Paste that information into this bug


  Application Basics

        Name
        Firefox

        Version
        3.6.13

        Profile Directory

          Open Containing Folder

        Installed Plugins

          about:plugins

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Java Console
        6.0.16
        false
        {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

        Microsoft .NET Framework Assistant
        1.2.1
        false
        {20a82645-c095-46ed-80e3-08825760534b}

        Babylon-English Toolbar
        2.7.2.0
        false
        {ce18769b-c7fa-42d2-860d-17c4662c70ad}

        AVG Safe Search
        10.0.0.1178
        true
        {3f963a5b-e555-4543-90e2-c3908898db71}

        AVG Security Toolbar
        6.011.025.001
        false
        avg@igeared

        RealPlayer Browser Record Plugin
        14.0.1
        false
        {ABDE892B-13A8-4d1b-88E6-365A6E755758}

  Modified Preferences

      Name

      Value

        accessibility.typeaheadfind.flashBar
        0

        browser.history_expire_days.mirror
        180

        browser.history_expire_days_min
        2

        browser.places.importBookmarksHTML
        false

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage
        file:///C:/Users/Mycom/home/indx.html

        browser.startup.homepage_override.mstone
        rv:1.9.2.13

        dom.ipc.plugins.enabled.npctrl.dll
        false

        dom.ipc.plugins.enabled.npqtplugin.dll
        false

        dom.ipc.plugins.enabled.npswf32.dll
        false

        dom.ipc.plugins.enabled.nptest.dll
        false

        dom.max_script_run_time
        1800

        extensions.lastAppVersion
        3.6.13

        general.useragent.extra.btrs
        BTRS28059

        network.cookie.prefsMigrated
        true

        places.last_vacuum
        1293072629

        print.print_printer
        Adobe PDF

        print.printer_Adobe_PDF.print_bgcolor
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        print.printer_Adobe_PDF.print_bgimages
        false

        print.printer_Adobe_PDF.print_command

        print.printer_Adobe_PDF.print_downloadfonts
        false

        print.printer_Adobe_PDF.print_edge_bottom
        0

        print.printer_Adobe_PDF.print_edge_left
        0

        print.printer_Adobe_PDF.print_edge_right
        0

        print.printer_Adobe_PDF.print_edge_top
        0

        print.printer_Adobe_PDF.print_evenpages
        true

        print.printer_Adobe_PDF.print_footercenter

        print.printer_Adobe_PDF.print_footerleft
        &PT

        print.printer_Adobe_PDF.print_footerright
        &D

        print.printer_Adobe_PDF.print_headercenter

        print.printer_Adobe_PDF.print_headerleft
        &T

        print.printer_Adobe_PDF.print_headerright
        &U

        print.printer_Adobe_PDF.print_in_color
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        print.printer_Adobe_PDF.print_margin_bottom
        0.5

        print.printer_Adobe_PDF.print_margin_left
        0.5

        print.printer_Adobe_PDF.print_margin_right
        0.5

        print.printer_Adobe_PDF.print_margin_top
        0.5

        print.printer_Adobe_PDF.print_oddpages
        true

        print.printer_Adobe_PDF.print_orientation
        0

        print.printer_Adobe_PDF.print_pagedelay
        500

        print.printer_Adobe_PDF.print_paper_data
        1

        print.printer_Adobe_PDF.print_paper_height
        11.00

        print.printer_Adobe_PDF.print_paper_size_type
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        print.printer_Adobe_PDF.print_paper_size_unit
        0

        print.printer_Adobe_PDF.print_paper_width
        8.50

        print.printer_Adobe_PDF.print_reversed
        false

        print.printer_Adobe_PDF.print_scaling
        1.00

        print.printer_Adobe_PDF.print_shrink_to_fit
        true

        print.printer_Adobe_PDF.print_to_file
        false

        print.printer_Adobe_PDF.print_unwriteable_margin_bottom
        0

        print.printer_Adobe_PDF.print_unwriteable_margin_left
        0

        print.printer_Adobe_PDF.print_unwriteable_margin_right
        0

        print.printer_Adobe_PDF.print_unwriteable_margin_top
        0

        print.printer_EPSON_TX111_Series.print_bgcolor
        false

        print.printer_EPSON_TX111_Series.print_bgimages
        false

        print.printer_EPSON_TX111_Series.print_command

        print.printer_EPSON_TX111_Series.print_downloadfonts
        false

        print.printer_EPSON_TX111_Series.print_edge_bottom
        0

        print.printer_EPSON_TX111_Series.print_edge_left
        0

        print.printer_EPSON_TX111_Series.print_edge_right
        0

        print.printer_EPSON_TX111_Series.print_edge_top
        0

        print.printer_EPSON_TX111_Series.print_evenpages
        true

        print.printer_EPSON_TX111_Series.print_footercenter

        print.printer_EPSON_TX111_Series.print_footerleft
        &PT

        print.printer_EPSON_TX111_Series.print_footerright
        &D

        print.printer_EPSON_TX111_Series.print_headercenter

        print.printer_EPSON_TX111_Series.print_headerleft
        &T

        print.printer_EPSON_TX111_Series.print_headerright
        &U

        print.printer_EPSON_TX111_Series.print_in_color
        true

        print.printer_EPSON_TX111_Series.print_margin_bottom
        0.5

        print.printer_EPSON_TX111_Series.print_margin_left
        0.5

        print.printer_EPSON_TX111_Series.print_margin_right
        0.5

        print.printer_EPSON_TX111_Series.print_margin_top
        0.5

        print.printer_EPSON_TX111_Series.print_oddpages
        true

        print.printer_EPSON_TX111_Series.print_orientation
        0

        print.printer_EPSON_TX111_Series.print_pagedelay
        500

        print.printer_EPSON_TX111_Series.print_paper_data
        1

        print.printer_EPSON_TX111_Series.print_paper_height
        11.00

        print.printer_EPSON_TX111_Series.print_paper_size_type
        0

        print.printer_EPSON_TX111_Series.print_paper_size_unit
        0

        print.printer_EPSON_TX111_Series.print_paper_width
        8.50

        print.printer_EPSON_TX111_Series.print_reversed
        false

        print.printer_EPSON_TX111_Series.print_scaling
        1.00

        print.printer_EPSON_TX111_Series.print_shrink_to_fit
        true

        print.printer_EPSON_TX111_Series.print_to_file
        false

        print.printer_EPSON_TX111_Series.print_unwriteable_margin_bottom
        0

        print.printer_EPSON_TX111_Series.print_unwriteable_margin_left
        0

        print.printer_EPSON_TX111_Series.print_unwriteable_margin_right
        0

        print.printer_EPSON_TX111_Series.print_unwriteable_margin_top
        0

        privacy.cpd.siteSettings
        true

        privacy.popups.showBrowserMessage
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        privacy.sanitize.migrateFx3Prefs
        true

        privacy.sanitize.timeSpan
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        security.warn_viewing_mixed
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Comment 14

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue with the latest version of Firefox 4?

Comment 15

[t8av]

(In reply to comment #14)
> Reporter -> Are you still experiencing this issue with the latest version of
> Firefox 4?

It seems to work now, however there are still some very minor issues with cut and undo, for example, try the following:

1. Open a tab and enter into any website.
2. Select the URL text (with the mouse) and click "cut".
3. Open a new tab
4. In the new tab do UNDO (using the right mouse button).
5. Actual result - the URL changes to the one that was cut
6. Expected result - empty URL since for the new tab there was no history.