611035 - .pdf causes lockup

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[entwood]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

If I try and open any .pdf file Firefox initially starts to open a new window then locks up. the only way "out" is to run "Task manager" and "End Task" which shuts down all firefox windows.

If I use an earlier version of firefox then the .pdf opens ok

Reproducible: Always

Steps to Reproduce:
1. With firefox open on a page with a link to a pdf file
2. click the pdf link
3. Firefox locks up.


Expected Results:  
PDF "should" have opened in acrobat

Comment 1

[Matthias Versen [:Matti]]

Do you use a Plugin or a helper application for viewing PDF files ?
Which Plugin (Acrobat/foxit reader) version do you use ?
Does it work if you change the PDF settings in tools/options/applications ?

Comment 2

[Maniac Vlad Florin (:vladmaniac)]

I can't reproduce this with an Acrobat plugin. Perhaps running Firefox in Safe Mode would be an idea, to actually download the .pdf file on disk via Downloads Manager. If this works normal, then my suspicion is we are dealing with a plugin issue. 

Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.1.2)
Gecko/20090729 Firefox/3.5.2

Finally, may I suggest upgrading to the stable 3.6.12 Firefox?

Comment 3

[Ayush]

The same issue exists with FF 4 RC. Bug 638322

Comment 4

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue with the latest version of Firefox 5? 

What PDF viewer are you using? What version?

Comment 5

[Ayush]

The issue is now solved in FF 5.

Comment 6

[Tim (fmdeveloper)]

Glad to hear it! :-)