611133 - BzAPI cannot connect to bugzilla.mozilla.org

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[(no longer active)]

This is what I'm getting.

--- 
error: 1
http_code: 500
message: "HTTP Error: 500 Can't connect to bugzilla.mozilla.org:443 (SSL connect attempt failed with unknown errorerror:00000000:lib(0):func(0):reason(0))"

Comment 1

[(no longer active)]

I also got this error when filing this very bug, even though the bug had been entered to the db:

Service Unavailable

The service is temporarily unavailable. Please try again later.

Comment 2

[Dave Miller [:justdave]]

This was deliberately blocked because someone was hitting it too hard and buried Bugzilla.  As I have no way to block people hitting BzAPI (we don't maintain it), all I could do to keep Bugzilla itself up and running was block the whole thing.

Comment 3

[Dave Miller [:justdave]]

Servers have all recovered now, I've re-enabled this, and watching it still.

Comment 4

[Axel Hecht [:Pike]]

https://api-dev.bugzilla.mozilla.org/latest/count?product=Bugzilla&priority=P1&severity=blocker gives me 

--- 
error: 1
http_code: 500
message: "HTTP Error: 500 Internal Server Error"

and the json outputs return 

HTTP/1.1 400 Bad Request

Comment 5

[(no longer active)]

This is happening again.  A lot of services depend on BzAPI now.  Is there anything which can be done here?

Comment 6

[Gervase Markham [:gerv]]

Ehsan: a timed-out addition of a custom field to Bugzilla caused Bugzilla's reporting function (which BzAPI uses) to break. This is not a BzAPI problem. And it's being tracked in bug 611356. :-)

Gerv

Comment 7

[Dave Miller [:justdave]]

Since bug 611356 got fixed, I believe this is, now, too.