Closed Bug 611262 Opened 15 years ago Closed 15 years ago

Flash movie appears black in full screen mode (Mac, Flash 10.2 only)

Categories

(Core Graveyard :: Plug-ins, defect)

x86
macOS
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: ehsan.akhgari, Assigned: smadayag)

References

()

Details

(Whiteboard: [hardblocker])

The title says it all. I've seen this on some pages recently, here's an example: <http://fora.tv/2007/05/07/Al_Sharpton_and_Christopher_Hitchens>
blocking2.0: --- → ?
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101111 Firefox/4.0b8pre, Flash 10.1.102.64 I haven't been able to reproduce this. I've tried using the fullscreen button within the video, as well as fullscreening the application, and running Fx in 32bit, but the video looks fine. Ehsan any other details?
(In reply to comment #1) > Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b8pre) Gecko/20101111 > Firefox/4.0b8pre, Flash 10.1.102.64 > > I haven't been able to reproduce this. I've tried using the fullscreen button > within the video, as well as fullscreening the application, and running Fx in > 32bit, but the video looks fine. > > Ehsan any other details? I used the full screen button on the video itself. What kind of information can I provide to help here?
OS version (10.6.4 vs just-released 10.6.5), Flash version, possibly the graphics card information in about:support, and any other videos where this may have happened.
(In reply to comment #3) > OS version (10.6.4 vs just-released 10.6.5), 10.6.4. > Flash version, 10.2.161.23 > possibly the > graphics card information in about:support, Graphics Adapter Description 0x22600,0x22600,0x20400 Vendor ID 2600 Device ID 2600 Adapter RAM Adapter Drivers Driver Version Driver Date Direct2D Enabled false DirectWrite Enabled false GPU Accelerated Windows 3/3 OpenGL > and any other videos where this may > have happened. I'll post more links as I encounter them.
Josh, marking this a blocker, but feel free to undo if you don't think this should block.
Assignee: nobody → joshmoz
blocking2.0: ? → betaN+
I can't reproduce this, haven't heard of it happening to anyone else. Since we have only one person that can repro I don't think we should block on it. Ehsan - strange that you have "GPU Accelerated Windows 3/3 OpenGL" - typically we have "1/1 OpenGL" on Mac OS X. Have you customized some graphics prefs?
blocking2.0: betaN+ → -
Does it help if you disable hardware acceleration in the flash options ? you can reach the settings with right clicking in a flash "applet", at least on win32
(In reply to comment #6) > I can't reproduce this, haven't heard of it happening to anyone else. Since we > have only one person that can repro I don't think we should block on it. Which version of Flash and OS X were you using? I have also seen this on videos hosted on facebook.com. I can reproduce this constantly, and because of the seriousness of the brokenness, I think we should reconsider the blocking decision. > Ehsan - strange that you have "GPU Accelerated Windows 3/3 OpenGL" - typically > we have "1/1 OpenGL" on Mac OS X. Have you customized some graphics prefs? No. 3/3 means that all of the three windows that I had open are accelerated. I can confirm that.
blocking2.0: - → ?
(In reply to comment #7) > Does it help if you disable hardware acceleration in the flash options ? > you can reach the settings with right clicking in a flash "applet", at least on > win32 No, it didn't help, unfortunately.
I upgraded to OS X 10.6.5, and the problem still happens.
Dupe of bug 614623. I was getting this because I was using the latest Flash plugin which is not apparently compatible with Firefox.
Status: NEW → RESOLVED
blocking2.0: ? → ---
Closed: 15 years ago
Resolution: --- → DUPLICATE
i'm reopening this issue, because i'm able to reproduce it with the latest Serrano internal player. the duplicate bug 614623 pointed out general redraw issues which is resolved. but the blackened stage going into and out of fullscreen persists. tracking it internally in bug#2804045
Status: RESOLVED → REOPENED
Resolution: DUPLICATE → ---
I'm nominating this for blocking to get it on the radar, and because it sounds like this is still happening and it is a separate issue from bug 614623, per comment #12
blocking2.0: --- → ?
Summary: Flash movie appears black in full screen mode → Flash movie appears black in full screen mode (Mac)
So... if this cannot be reproduced with Flash 10.1, and can with Flash 10.2, it seems that this would be primarily a Flash bug. smadayag, do you have a reason to believe that Firefox is somehow causing the drawing issue?
Summary: Flash movie appears black in full screen mode (Mac) → Flash movie appears black in full screen mode (Mac, Flash 10.2 only)
Sucks because this may be a Adobe bug, but this needs to block for resolution somehow.
blocking2.0: ? → final+
Whiteboard: [hardblocker]
Ehsan - can you reproduce this with the final release of Flash 10.2 installed?
This works for me with Flash 10.2.152.21.
Status: REOPENED → RESOLVED
Closed: 15 years ago15 years ago
Resolution: --- → WORKSFORME
Could you verify with 10.2.152.26 (Flash 10.2 final that was released today) http://get.adobe.com/flashplayer/
(In reply to comment #18) > Could you verify with 10.2.152.26 (Flash 10.2 final that was released today) > > http://get.adobe.com/flashplayer/ I grabbed the installer from that URL and installed it again, but it still shows me the same version (.21), and I can't reproduce the problem.
Ehsan: Use the uninstaller http://fpdownload.macromedia.com/get/flashplayer/current/uninstall_flash_player_osx.dmg to uninstall the old version and then try installing the version in Comment 18 (In reply to comment #19) > (In reply to comment #18) > > Could you verify with 10.2.152.26 (Flash 10.2 final that was released today) > > > > http://get.adobe.com/flashplayer/ > > I grabbed the installer from that URL and installed it again, but it still > shows me the same version (.21), and I can't reproduce the problem.
(In reply to comment #20) > Ehsan: Use the uninstaller > http://fpdownload.macromedia.com/get/flashplayer/current/uninstall_flash_player_osx.dmg > to uninstall the old version and then try installing the version in Comment 18 Thanks, this did the trick! And the bug doesn't happen with .26 too.
(In reply to comment #14) > So... if this cannot be reproduced with Flash 10.1, and can with Flash 10.2, it > seems that this would be primarily a Flash bug. smadayag, do you have a reason > to believe that Firefox is somehow causing the drawing issue? no, i left it open because it is reproducible in the future release of Flash Player. i did not realize and could not repro with 10.2, so the note was to let you know we are tracking the issue internally in that bug number.
Reassigning to smadayag for his own tracking and unblocking.
Assignee: joshmoz → smadayag
blocking2.0: final+ → ---
Product: Core → Core Graveyard
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