User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; fr; rv:126.96.36.199) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729) Build Identifier: connexion to imap.laposte.net server with thunderbird 3.1.6 I have been using thunderbird for years now. Since 1st of november, I haven't been able to connect to the Imap server of laposte.net. I have tried with outlook it is working fine! With thunderbird, I am still able to connect to the other mail account hosted at orange FAI and this with imap server too. I have removed my laposte.net account and then I have created a new one manually (automatic mode doesn't work) but without any succes. I am not sure but it seems it doesn't work since the latest upgrade (from 3.1.5). I have tried to downgrade my thunderbird version (to 3.1.5 and to 188.8.131.52) but still without any succes. Reproducible: Always Steps to Reproduce: 1.try to connect to imap.laposte.net server 2. 3. Actual Results: French error message Temps limite de connection au server firstname.lastname@example.org depassé Translation connection to email@example.com server timeout firstname.lastname@example.org is my email address Expected Results: connection to imail server as before
did you tell your firewall that thunderbird was allowed to connect to the internet ?
Hi, I also used Thunderbird 3.1.6 and laposte.net imap account and I have none of the problem you mention. Maybe it is just a temporary issue with laposte.net server? Do you still have the issue? Also, I would be interested to know what issue you have seen with the automatic configuration, because I have no problem with it.
After many attempts I have discovered that this is not a pure Thunderbird bug but an uncompatibility with my antivirus software AVAST. When I disable the mail agent of AVAST, Thunderbird is able to connect again to imap.laposte.net. So I suppose this appears after AVAST upgrade to V5
So revisit your avast settings I'm pretty sure there something there to fix your issue. Not a Thunderbird bug -> INVALID. Merci vincent.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INVALID
Maybe we could add this user case to the wiki page: https://support.mozillamessaging.com/en-US/kb/Problems%20Sending%20and%20Receiving%20Messages, because there is no mention of firewall or antivirus software impact.
You are right§ This is not a Thunderbird bud! This is an Avast one. To correct the issue you need to declare imap.laposte.net in the expert setting of mail agent: declare in the SSL account (where is specified that you shoudn't declare any non protect email account): laposte.net as server 110 as port and ancryption "none". Sorry for this wrong bug alert!
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