I installed Thunderbird 3.1.6. I tried to add a new mail account and *nothing* would happen. I finally found the logs and found this error: Error: uncaught exception: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgMailSession.topmostMsgWindow]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/AccountManager.js :: AddMailAccount :: line 386" data: no] After Googling, I found many had similar problems and I solved it by removing this directory and restarting Thunderbird: /Users/"myusername"/Library/Thunderbird
You didn't check the rights on ~/Library/Thunderbird ?
I did not. I did not find any pointers or suggestions that suggested checking my rights. (I've never done that.) There's a lot of other bugs that have very similar issues too.
Stormy, did this happen immediately upon "Add Mail Account"?
Summary: Couldn't add a new mail account after a installing → Couldn't add a new mail account after a installing. Error Console chrome://messenger/content/AccountManager.js :: AddMailAccount :: line 386"
I think so ... it's been a year though. :) I haven't had any problems since I removed that directory.
Is this a dupe of bug 553772?
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 553772
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