From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; SunOS 5.8 sun4u; en-US; m18) Gecko/20001109 BuildID: Mozilla/5.0 (X11; U; SunOS 5.8 sun4u; en-US; m18) Gecko/20001109 When I open my mail account, I have to wait more than 3 minutes. During this time Mozilla says: "Looking for folders". No network activity, but heavy load on local disk and CPU. After this, it loads the mailbox without any problems. Reproducible: Always Steps to Reproduce: -Start Mozilla -Select Tasks | Mail -Enter IMAP password in modal dialog. Actual Results: 3 minutes delay before opening mailbox Expected Results: 3 seconds delay before opening mailbox :-) Ultra-Sparc 5, 320Mhz, 384K,one SCSI and one IDE disk. NS 4 also has a long delay; however, NS has high CPU load and network traffic and no disk load during the time which is roughly half of time for Mozilla. Imap server welcome message (version hint): * OK mafalda.lule.frontec.se IMAP4rev1 v12.261 server ready
Trying to find out whether this is dependent on platform, bandwidth or total size of mailboxes in my Mail directory I have tested on a portable PC at home, the same PC at my work and a shared Sun workstation at my work. I have a 128 kbps ISDN connection between my work and home, hopefully more bandwidth available internally at work;-) The total size of my mailboxes is 350 Mb. The portable is a Dell Latitude Cpi @350 Mhz, 64Mb, Win2K. The workstation is a UltraSparc 10 with 2 CPU:s and 512 Mb RAM. However, a lot of things are running there and Mozilla never gets more that 50% of the CPU time. Results: Start-up time for the PC is the same as for the SUN at home, about three minutes. This is true both at work and at home. Start-up time for the Sun box at my work is 15 minutes (!). Start-up time is the same if I temporarily clears the Mail directory. Conclusions: This is neither platform nor bandwidth dependent. If it is dependent on size of mailboxes, large mailboxes must be part of a persistent state affecting Mozilla and/or the IMAP server between invocations. Feeling a bit silly - am I doing something wrong (causing you trouble)? Or is it just just a slow IMAP server? --Michael --michael
Summary: Very long startup delay when "Looking for folders" → Very long startup delay when "Looking for folders"
New checks... truss(1) reveals that during the long "looking for folders" time, mozilla is stat'ing the files in ~/.mozilla/default/ImapMail/myMailServer/#news. This is 1.5 Mb for me, takes three minutes... This is just unreasonable. dtmail starts up in less than 15 seconds, to list the mailboxes takes another 10. Knews initiates the news reader over my slow ISDN link in less than 70 seconds. Tested with new build: Mozilla/5.0 (X11; U; SunOS 5.8 sun4u; en-US; m18) Gecko/20001206, no difference. --m
Marking NEW this is a good bug report and someone needs to look at it.
Status: UNCONFIRMED → NEW
Ever confirmed: true
New scientific research. After trying in reinstall Mozilla in various environments it seems that - This problem exists if and only if the folder '#news' is present among the mail folders. This is obviously kind of virtual map, which does not exists physically in the mail servers folder directory. - This folder is created when Mozilla is installed if and only if there is a .newsrc file in my home dir. My home dir is also the home for the imap server. Obviously, it the create profile routine seems to be a a little to clever ;-) --m
Reporter is this still occuring in the latest nightlies?
I can confirm this. Using Win2k nightly from May 1st. Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.0+) Gecko/20020501 Using IMAP folders takes forever to load and I still haven't reached the point of being able to actually read my messages.
Verifying that removing ~/.newsrc solves the problem.
I just encountered this same problem for the first time after upgrading 1.1 -> 1.2. I have a wait of about 60 sec. I'm on a Win95 platform.
Confirmed with Windows XP/ID:2003013104. Connecting takes forever when ~/.newsrc is in my home (#news is showed). The mozilla will crash if I try to close mail window when connection is on (=mozilla logo is animated).
Assignee: mscott → bienvenu
OS: Solaris → All
QA Contact: esther → grylchan
Hardware: Sun → All
does anyone still see this? WFM per Johannes Koskine "I cannot see the problem anymore. Even though I have #news in my folders (somehow it appears automatically), it doesn't cost any launching time. Thunderbird starts quickly." Thunderbird (currently 184.108.40.206) related to bug 67844? (reporter and several others are gone)
Summary: Very long startup delay when "Looking for folders" → Very long startup delay when "Looking for folders" and #news folder exists
closing WFM based on comment 10
Status: NEW → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → WORKSFORME
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