Closed Bug 615586 Opened 13 years ago Closed 9 years ago

does not display anything if log-in under "advanced" in webmail (uses remote XUL)

Categories

(Tech Evangelism Graveyard :: English Other, defect)

Product:
Tech Evangelism Graveyard
Component:
English Other
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(blocking2.0 -)

Status:
RESOLVED INVALID
Tracking Flags:
Tracking Status
blocking2.0 --- -

People

(Reporter: adrian, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b7) Gecko/20100101 Firefox/4.0b7
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b7) Gecko/20100101 Firefox/4.0b7

If you log into this site using the "advanced" interface, the next screen does not render anything at all in Firefox 4.0b5 onwards. It works fine under Firefox 3.6, and always has done. 

Reproducible: Always

Steps to Reproduce:
1. Go to webmail.123-reg.co.uk
2. login using the email test@mtib.co.uk, password testuser
3. Interface: advanced
3. click login
Actual Results:  
nothing rendered

Expected Results:  
webmail shows up with full interface

Quite important as 123-reg is one of the biggest domain registrars in the United Kingdom.
Summary: does not display anything if log-in under "advanced" → does not display anything if log-in under "advanced" in webmail
Build worked :
Mozilla/5.0 (Windows NT 6.1; rv:2.0b5pre) Gecko/20100824 Minefield/4.0b5pre
http://hg.mozilla.org/mozilla-central/rev/9a623cc1c5e7

Build broken : 
Mozilla/5.0 (Windows NT 6.1; rv:2.0b5pre) Gecko/20100825 Minefield/4.0b5pre
http://hg.mozilla.org/mozilla-central/rev/4a6ee9e82945

Pushlog : 
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=9a623cc1c5e7
&tochange=4a6ee9e82945
Status: UNCONFIRMED → NEW
Ever confirmed: true
blocking2.0: --- → ?
That site uses remote XUL, which was disabled in bug 546857. Unfortunately they'll need to avoid using XUL, since I don't think we will be reverting that decision.
Assignee: nobody → english-other
Blocks: kill-remote-xul
blocking2.0: ? → -
Component: General → English Other
Product: Firefox → Tech Evangelism
QA Contact: general → english-other
Summary: does not display anything if log-in under "advanced" in webmail → does not display anything if log-in under "advanced" in webmail (uses remote XUL)
Thanks for your answer, closing bug.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WONTFIX
Adrian: are you willing to contact the site and complain, and point them to this bug?

Reopening for now, since it's not really a WONTFIX as a TE bug unless no one is willing to bring this to the site's attention :-p
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
OS: Windows 7 → All
Hardware: x86_64 → All
Chris: I emailed them last night. Awaiting reply.
Thank you for contacting 123-reg on the 21st December 2010.

I can confirm that 123-reg are constantly working to improve and update our services, i assure you that an updated version of webmail will be released to overcome this issue in the near future. I am however unable to give you an exact time frame of when this will be actioned. Apologies for any inconvenience this may cause.


If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.
Kind Regards

Darshan
123-reg

------

Looks like a standard reply to me. I've had a few of them in the past!
Status: REOPENED → NEW
Unfortunately the test username/pw are no longer valid. :(

Going to close this as invalid, but please reopen if someone can provide another test user so we can see if the problem still exists.
Status: NEW → RESOLVED
Closed: 12 years ago → 9 years ago
Resolution: --- → INVALID
Product: Tech Evangelism → Tech Evangelism Graveyard
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