616021 - JPAKE error dialog pops up at random intervals

Status: VERIFIED FIXED

(Cloud Services Graveyard :: Firefox Home, defect)

Description

[Tony Chung [:tchung]]

Unsure if my testing during this period is due to a unreliable j-pake server, but i'm going to file the bug for now.   It seems with Firefox 1.1b4 build, i consistently get the jpake timeout screen.   It ranges from 5 seconds to 5 minutes.

Note: I've pinged atoll during my testing time, and he says other than a bunch of 304's, the jpake server is intact.

Repro:
1) install firefox home 1.1b4
2) launch i have an existing sync account
3) on the jpake login screen, let the device sit idle after the code has been displayed.   
4) Verify sometimes 5 seconds to 5 minutes, the "Cannot Setup Sync" popup dialog will appear.   Hitting Try again doesnt always fix it.  (the device my screen timeout, so you'll need to wakt it up to resume) 

Expected:
- no jpake timeout screens if the jpake service is intact. 

Acutal:
- jpake timeout screen keeps appearing asking the user to cancel, setup manually, or try again

Comment 1

[Tony Chung [:tchung]]

also, using iTouch 3rd Gen and iOS 3.1.3

Comment 2

[Stefan Arentz | :st3fan | ⏰ EST | he/him]

Tony can you reproduce this and then send me the device log file? You can grab it through Xcode.

Comment 3

[Tony Chung [:tchung]]

Attachment: jpake timeout console log 1

snapshot of current console output during the timeout

Comment 4

[Tony Chung [:tchung]]

Attachment: jpake timeout console log 2

once it timed out again, i was repeatedly clicking the Try again button, and the screen kept reappearing

Comment 5

[Tony Chung [:tchung]]

Attachment: Crash report log

crash report when clicking cancel out of the jpake error dialog

Comment 6

[Stefan Arentz | :st3fan | ⏰ EST | he/him]

(In reply to comment #5)
> Created attachment 494590 [details]
> Crash report log
> 
> crash report when clicking cancel out of the jpake error dialog

Created a separate bug for this https://bugzilla.mozilla.org/show_bug.cgi?id=616073 also implemented a fix.

Comment 7

[Stefan Arentz | :st3fan | ⏰ EST | he/him]

I am unable to reproduce this.

Looking at the log files it seems that the iPod that is used for testing loses its network connection. This can happen because of power-safe mode. Or because of flakey wifi. In either case, when the connection drops, the JPAKE requests fail and the error is correctly shown.

I did implement one change that might help for this bug: while the EasySetupViewController is visible, I disable the idle timer. This means that the device will not go to sleep. This might also prevent wifi power downs or power safe mode from happening.

Comment 8

[Tony Chung [:tchung]]

Verified fix on 1.1b6, 12/13 build