Firefox sync shows "error while syncing"

RESOLVED WORKSFORME

Status

Cloud Services
Firefox Sync: UI
RESOLVED WORKSFORME
7 years ago
7 years ago

People

(Reporter: Brian Chase, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [sg:nse])

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12
Build Identifier: 

in status bar, firefox sync shows error next to sync icon that shows an informational icon following by the text "error while syncing"

Reproducible: Always

Steps to Reproduce:
1.open firefox
2.click on sync icon in status bar
3.view error immediately to the right of icon
Actual Results:  
see above

Expected Results:  
no sync error

Comment 1

7 years ago
can you use Snipping Tool to create a picture of this problem and then attach it?

http://windows.microsoft.com/en-US/windows-vista/Use-Snipping-Tool-to-capture-screen-shots

Updated

7 years ago
Group: client-services-security
Whiteboard: [sg:nse]
(Reporter)

Comment 2

7 years ago
Appears that the new version of firefox bookmark sync since the last update has corrected the problem.  Unsure of exactly what fixed it, but it's probably safe to close this bug and I'll open another if problem reappears.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Thanks for following up, Brian.  We like to use WFM when it's not a known fix that makes something work again.
Resolution: FIXED → WORKSFORME
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