Firefox Sync add-on still not syncing

RESOLVED INCOMPLETE

Status

Cloud Services
Firefox Sync: Backend
RESOLVED INCOMPLETE
7 years ago
6 years ago

People

(Reporter: Dave Farrant, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 GTB5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.12) Gecko/20101026 

Nothing has been changed. I have checked that I using the most recent version.

Only started in the last 12 hours or so.

Reproducible: Always

Steps to Reproduce:
1.try to sync and fails
2.no server problems reported
3.


Expected Results:  
It should sync automatically....

Updated

7 years ago
See Also: → bug 616442

Updated

7 years ago
See Also: bug 616442
Component: Server: Sync → Firefox Sync: Backend
QA Contact: sync-server → sync-backend
Please clarify. Have you started seeing an error recently? Or are you saying that within the last 12 hours, Sync appears to have stopped automatically syncing?

If the latter, what happens if you choose Tools > Sync Now?

Please attach the contents of about:sync-log to this bug by clicking here: <https://bugzilla.mozilla.org/attachment.cgi?bugid=616442&action=enter>.

I also strongly encourage you to update either to Firefox 4.0.1, or to Firefox 3.6.18, for security reasons.

Comment 2

7 years ago
This has been going on for over  a month. ONCE I got it to sync by disconnecting and reconnecting. Since then it won't synch period

I don't want to go to 4 because I will lose google notebook which is a critical tool for me.
(In reply to comment #2)
> This has been going on for over  a month. ONCE I got it to sync by
> disconnecting and reconnecting. Since then it won't synch period
> 
> I don't want to go to 4 because I will lose google notebook which is a
> critical tool for me.

Please file a new bug for this issue, rather than polluting an unrelated report.
Summary: Firefox syns still not synching → Firefox Sync add-on still not syncing

Comment 4

7 years ago
Sorry, my intent was not to "pollute" the issue. I searched for sync error and ended up here.

Updated

6 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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