617065 - [Paris Office] services.mozilla.com is not accessible from the Paris office

Status: VERIFIED FIXED

(Infrastructure & Operations Graveyard :: NetOps, task)

Description

[Anthony Ricaud (:rik)]

Apparently, no DNS result for this.

Comment 1

[Arzhel Younsi [:XioNoX]]

Temporary fix, DHCP now announces Nerim's DNS instead of Mozilla's.

Comment 2

[matthew zeier [:mrz]]

That's probably preferred anyways right?  Nerim is more local that Mozilla is.

Comment 3

[Mounir Lamouri (:mounir)]

Still not working or down again...

Comment 4

[Ravi Pina [:ravi]]

I recall you said you were manually changing DNS from what was being assigned via DHCP.  Please 1) identify your configured server when this fails and 2) if it is not DHCP revert back to the DHCP assigned address and identify what your client received.

Comment 5

[Mounir Lamouri (:mounir)]

(In reply to comment #4)
> I recall you said you were manually changing DNS from what was being
> assigned via DHCP.

I don't. You probably confuse with Anthony.

Comment 6

[Ravi Pina [:ravi]]

I was tweaking a lot of settings so am not sure if one of them corrected this, but when I checked it worked for me so I'm going to close as fixed.  If it doesn't work for you please ensure your DNS is configured to use 10.243.75.5.

[root@admin1a slave-config]# dig @10.243.75.5 services.mozilla.com

; <<>> DiG 9.7.3-P1-RedHat-9.7.3-2.el6_1.P1.1 <<>> @10.243.75.5 services.mozilla.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1227
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;services.mozilla.com.          IN      A

;; ANSWER SECTION:
services.mozilla.com.   300     IN      A       63.245.209.70

;; AUTHORITY SECTION:
services.mozilla.com.   300     IN      NS      ns2.mozilla.org.
services.mozilla.com.   300     IN      NS      ns3.mozilla.org.
services.mozilla.com.   300     IN      NS      ns1.mozilla.org.

;; ADDITIONAL SECTION:
ns1.mozilla.org.        505     IN      A       63.245.208.161
ns2.mozilla.org.        86216   IN      A       140.211.166.194
ns3.mozilla.org.        86216   IN      A       63.245.212.5

;; Query time: 1 msec
;; SERVER: 10.243.75.5#53(10.243.75.5)
;; WHEN: Mon Jul 11 19:27:41 2011
;; MSG SIZE  rcvd: 167

Comment 7

[matthew zeier [:mrz]]

I'm in the office using the nameserver given by DHCP.  I'm able to load this site.

mrz-air11:~ mrz$ host services.mozilla.com
services.mozilla.com has address 63.245.209.70
services.mozilla.com mail is handled by 10 dm-mail01.mozilla.org.
services.mozilla.com mail is handled by 10 dm-mail02.mozilla.org.

Comment 8

[Mounir Lamouri (:mounir)]

Indeed, it seems to work now. Thanks.