[Paris Office] services.mozilla.com is not accessible from the Paris office

VERIFIED FIXED

Status

Infrastructure & Operations
NetOps
VERIFIED FIXED
8 years ago
5 years ago

People

(Reporter: rik, Unassigned)

Tracking

Details

(Reporter)

Description

8 years ago
Apparently, no DNS result for this.
Temporary fix, DHCP now announces Nerim's DNS instead of Mozilla's.

Comment 2

8 years ago
That's probably preferred anyways right?  Nerim is more local that Mozilla is.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
Still not working or down again...
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Summary: phx-sync382.services.mozilla.com is not accessible from the Paris office → [Paris Office] services.mozilla.com is not accessible from the Paris office

Comment 4

7 years ago
I recall you said you were manually changing DNS from what was being assigned via DHCP.  Please 1) identify your configured server when this fails and 2) if it is not DHCP revert back to the DHCP assigned address and identify what your client received.
(In reply to comment #4)
> I recall you said you were manually changing DNS from what was being
> assigned via DHCP.

I don't. You probably confuse with Anthony.

Comment 6

7 years ago
I was tweaking a lot of settings so am not sure if one of them corrected this, but when I checked it worked for me so I'm going to close as fixed.  If it doesn't work for you please ensure your DNS is configured to use 10.243.75.5.

[root@admin1a slave-config]# dig @10.243.75.5 services.mozilla.com

; <<>> DiG 9.7.3-P1-RedHat-9.7.3-2.el6_1.P1.1 <<>> @10.243.75.5 services.mozilla.com
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1227
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;services.mozilla.com.          IN      A

;; ANSWER SECTION:
services.mozilla.com.   300     IN      A       63.245.209.70

;; AUTHORITY SECTION:
services.mozilla.com.   300     IN      NS      ns2.mozilla.org.
services.mozilla.com.   300     IN      NS      ns3.mozilla.org.
services.mozilla.com.   300     IN      NS      ns1.mozilla.org.

;; ADDITIONAL SECTION:
ns1.mozilla.org.        505     IN      A       63.245.208.161
ns2.mozilla.org.        86216   IN      A       140.211.166.194
ns3.mozilla.org.        86216   IN      A       63.245.212.5

;; Query time: 1 msec
;; SERVER: 10.243.75.5#53(10.243.75.5)
;; WHEN: Mon Jul 11 19:27:41 2011
;; MSG SIZE  rcvd: 167
Status: REOPENED → RESOLVED
Last Resolved: 8 years ago7 years ago
Resolution: --- → FIXED

Comment 7

7 years ago
I'm in the office using the nameserver given by DHCP.  I'm able to load this site.

mrz-air11:~ mrz$ host services.mozilla.com
services.mozilla.com has address 63.245.209.70
services.mozilla.com mail is handled by 10 dm-mail01.mozilla.org.
services.mozilla.com mail is handled by 10 dm-mail02.mozilla.org.
Indeed, it seems to work now. Thanks.
Status: RESOLVED → VERIFIED
Product: mozilla.org → Infrastructure & Operations
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