Unwriteable directory on master.support

VERIFIED FIXED

Status

mozilla.org Graveyard
Server Operations
--
critical
VERIFIED FIXED
8 years ago
3 years ago

People

(Reporter: rbillings, Assigned: fox2mike)

Tracking

Details

(Reporter)

Description

8 years ago
When editing the user profile, uploading new avatar image generated error page and stacktrace.

1) log in
2) profile > edit profile
3) browse for new avatar> select file> upload

expected: new icon uploaded
actual: an error occurred
error: OSError: [Errno 13] Permission denied: '/data/www/master.support.mozilla.com/kitsune/media/uploads/avatars/avatar-175298.png'
Hey Shyam or Jeremy (or Jabba or Corey or...)

on master.support, Kitsune needs to be able to write to media/uploads/avatars

In fact, it should be able to write to everything in media/uploads, all the time.

Thanks!
Assignee: nobody → server-ops
Severity: normal → critical
Component: Users and Groups → Server Operations
OS: Mac OS X → All
Product: support.mozilla.com → mozilla.org
QA Contact: users → mrz
Hardware: x86 → All
Summary: Traceback uploading new avatar in profile → Unwriteable directory on master.support
Target Milestone: 2.4 → ---
Version: unspecified → other
(Assignee)

Updated

8 years ago
Assignee: server-ops → shyam
(Assignee)

Comment 2

8 years ago
Done.
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
Thanks, Shyam!
Status: RESOLVED → VERIFIED
Product: mozilla.org → mozilla.org Graveyard
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