617917 - When i go to this site I have a user name and password but I can't get onto the webpage

Status: RESOLVED INCOMPLETE

(Core :: DOM: Core & HTML, defect, P5)

Description

[John Kehoe]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729; .NET4.0C) 9996091703 lib/5.02211
Build Identifier: http://safepassuat.fas.ie 

When I enter password and user name I can't gain access to the site. The system says that the browser recommended is Internet Explorer 6 or 7.

Reproducible: Always

Steps to Reproduce:
1.Enter the URL
2.Enter password etc
3.No access
Actual Results:  
Enter the URL
2.Enter password etc
3.No access

Expected Results:  
Once password entered access to this database should be feasible

Comment 1

[Boris Zbarsky [:bzbarsky]]

Does your username or password contain non-ASCII characters?

Comment 2

[John Kehoe]

What is an non-ASCII characters??

My user name has _

Comment 3

[Boris Zbarsky [:bzbarsky]]

A non-ASCII character is something that doesn't appear in the table at http://upload.wikimedia.org/wikipedia/commons/thumb/4/4f/ASCII_Code_Chart.svg/1000px-ASCII_Code_Chart.svg.png

I assume you don't get a "You are not authorized to view this page" page, but rather something else?

Does spoofing the IE user-agent string in Firefox let you access the site?

Comment 4

[John Kehoe]

(In reply to comment #3)
> A non-ASCII character is something that doesn't appear in the table at
> http://upload.wikimedia.org/wikipedia/commons/thumb/4/4f/ASCII_Code_Chart.svg/1000px-ASCII_Code_Chart.svg.png
> 
> I assume you don't get a "You are not authorized to view this page" page, but
> rather something else?
> 
> Does spoofing the IE user-agent string in Firefox let you access the site?

(Where or how can I get access to allow spoofing the IE user-agent string in Firefox, then I could try that )
> A non-ASCII character is something that doesn't appear in the table at
> http://upload.wikimedia.org/wikipedia/commons/thumb/4/4f/ASCII_Code_Chart.svg/1000px-ASCII_Code_Chart.svg.png
> 
> I assume you don't get a "You are not authorized to view this page" page, but
> rather something else?
> 
> Does spoofing the IE user-agent string in Firefox let you access the site?

Comment 5

[Boris Zbarsky [:bzbarsky]]

Try https://addons.mozilla.org/en-us/firefox/addon/59/ ?

Comment 6

[Mounir Lamouri (:mounir)]

Can you access to the site with the same username/password with another browser?

Comment 7

[John Kehoe]

(In reply to comment #6)
> Can you access to the site with the same username/password with another
> browser?

The recommended is Internet Explorer 6, or 7. I generally used Mozilla Fox but cannot get acres to this database, and this is a real issue for me???

Comment 8

[Mounir Lamouri (:mounir)]

(In reply to comment #7)
> (In reply to comment #6)
> > Can you access to the site with the same username/password with another
> > browser?
> 
> The recommended is Internet Explorer 6, or 7. I generally used Mozilla Fox but
> cannot get acres to this database, and this is a real issue for me???

You didn't answer the question.

Comment 9

[John Kehoe]

(In reply to comment #8)
> (In reply to comment #7)
> > (In reply to comment #6)
> > > Can you access to the site with the same username/password with another
> > > browser?
> > 
> > The recommended is Internet Explorer 6, or 7. I generally used Mozilla Fox but
> > cannot get acres to this database, and this is a real issue for me???
> 
> You didn't answer the question.
I have accessed the system with Internet Explorer using same username/password

Comment 10

[Mounir Lamouri (:mounir)]

By any chance, can you send me your username/password so I can test? or can you create a pair for me if you have admin access to the server?
Send me that by email.

Comment 11

[Firefox Bug Husbandry Bot]

https://bugzilla.mozilla.org/show_bug.cgi?id=1472046

Move all DOM bugs that haven’t been updated in more than 3 years and has no one currently assigned to P5.

If you have questions, please contact :mdaly.