Closed Bug 618605 Opened 14 years ago Closed 14 years ago

tries to update and fails and updates again loop

Categories

(Toolkit :: Application Update, defect)

1.9.2 Branch
x86
Windows Vista
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: callanta2, Unassigned)

References

()

Details

Attachments

(1 file)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.215 Safari/534.10 Build Identifier: Update Fail Loop There is a picture where you can see the Error is looping if you press okay it will update again and fail. I have no other firefox open but it keeps telling me that I do. Its the newest update, I can't even use my firefox anymore. BTW if you can help please don't suggest to uninstall firefox and reinstall because my profile in firefox is already very complicated Reproducible: Always Steps to Reproduce: 1.Open Firefox 2.Firefox updates 3.Firefox error appears 4.Enter "Ok" and goes back to firefox update 5.Firefox error appears 6.repeat 3-5 for the Loop Actual Results: error looping Expected Results: Update and open firefox
Do you already tried it after a reboot ?
Component: General → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Version: unspecified → 1.9.2 Branch
Reboot ya I did that and still it keeps doing that I like using my firefox I have a ton of bookmarks there some are very important and I need to open it soon
Please attach (using the 'Add an attachment' link above) the following files which can be located with a default install as follows: for Windows Vista and above type the following in the Start Menu search box and press return. %LOCALAPPDATA% Then navigate to \Mozilla\Firefox\Mozilla Firefox\ active-update.xml navigate to the updates subdirectory last-update.log and backup-update.log navigate to the 0 subdirectory under updates update.status and if present update.log
Attached file active-update xml
I back-uped my bookmarks and other stuff uninstall and reinstall to fix it.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Resolution: FIXED → INCOMPLETE
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