User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 Clicking on the "Track" button on page http://www.fedex.com/Tracking?cntry_code=us produces no response. This worked in FF prior to the most recent run of security updates. It still works with MSIE8 using identical (cut and paste) tracking number. Reproducible: Always Steps to Reproduce: 1.Go to page "http://www.fedex.com/Tracking?cntry_code=us" 2.Enter a valid tracking number in the field provided. 3.Click on "Track". Actual Results: Nothing happens (No change in the display). The package tracking information is NOT displayed. Expected Results: The package tracking information is displayed. Still works in MSIE 8. Recent, fresh re-install of WinXP SP3 from Dell re-installation CD. FF3.6.x is the only version installed. The MSIE 8 update was performed after installing FF.
Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile WFM - Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0E) ID:20101203075014
Thanks for the tips. I have isolated the problem to the Ghostery 2.4.2 add-on. Does this report automatically go to them or must I initiate a new one at their site?
You will need to contact them on their site. Glad you were able to track it down
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