620689 - HD web cams don't display

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b7) Gecko/20100101 Firefox/4.0b7
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b7) Gecko/20100101 Firefox/4.0b7

Web cams that work OK with Firefox 3.6 don't work with Firefox 4. This is a URL that doesn't work.

http://www.surfline.com/surf-report/38th-ave-central-california-hdcam_4191/



Reproducible: Always

Steps to Reproduce:
1. Enter the following URL,
http://www.surfline.com/surf-report/38th-ave-central-california-hdcam_4191/
2.
3.
Actual Results:  
A box with the following text is displayed in the video window, 

MAC USERS: if you are having difficulty viewing HD cams, you may need to disable the Adobe Flash player hardware acceleration.* Right-click (Ctrl-click) on this screen
* Click on Settings
* Uncheck the box labeled Hardware acceleration
* Reload the page


Other possible issues:
* HD cams are turned off at night
* There was a problem with the feed, reload the page.
* The cam is down for maintenance.

Expected Results:  
Streaming video of the waves...

Comment 1

[Kevin Brosnan]

HD cams are not accessible by the public.

Comment 2

[[e-mail]]

After the latest Firefox update (4.0b8) this morning, HD cams are working for me. I also rebooted between my last attempt and this successful attempt, so there is a chance that it could have been something Windows related. Thanks, Peter.

Comment 3

[Kevin Brosnan]

Thanks for the report back that it is working. Have a good day and thanks for using Firefox.