Closed Bug 621035 Opened 14 years ago Closed 13 years ago

Thunderbird stuck with JS unresponsive script error window and attachment window, then hangs

Categories

(Thunderbird :: Message Compose Window, defect)

x86
macOS
defect
Not set
critical

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 482811

People

(Reporter: vincent.pelletier, Unassigned)

Details

(Keywords: hang)

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.13) Gecko/20101207 Thunderbird/3.1.7

I was composing a new email, which included the word "attached". Then I selected the "attach" button to find my files, got distracted by a phone call, while it was waiting for my file selection, I had an error window pop up saying there was an unresponsive script, did I want to stop script or continue. That window was not accessible (error beeps when I tried to click one of the two options), the file attachment dialog was partially responsive, it allowed me to navigate files, but not to select cancel or open, clicking on those buttons did not do anything except for the button pressed animation. After that, I could do nothing in Thunderbird, and had to Force Quit it, loosing my email, of course. Quitting resulted in an error beep sound.

I suppose Thunderbird was stuck waiting for an answer for the error message, while at the same time have that window unreachable due to the file open dialog.

The script which failed was
chrome://messenger/content/messengercompose/addressingWidgetOverlay.js:591
This might be related to the fact that attaching was not working, causing that "loop" where neither dialog could be closed and both prevented the other from being run normally.

Reproducible: Always

Steps to Reproduce:
1. Compose an email including words like "attach"
2. open the attachment dialog
3. "hope" that a script will stop responding. Leave it like that for a few minutes.
Actual Results:  
Thunderbird stops responding normally, see above.

Expected Results:  
Allow me to close one of the dialog and continue working!

I have a screenshot of the event, it does not look like I can attach it to this, I can send it if one shows me how. Note that since I was able to reproduce it without problems, the screenshot may not be needed.

Also, the "attach" word is not necessary, compose an email, open the file attach dialog, and wait, another script will go unresponsive and the effect will be the same.
Version: unspecified → 3.1
Severity: normal → critical
Keywords: hang
Summary: Thunderbird stuck with JS error window and attachement window, both unresponsive. → Thunderbird stuck with JS unresponsive script error window and attachement window, then hangs
Whiteboard: dupeme
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Whiteboard: dupeme
Status: RESOLVED → VERIFIED
Summary: Thunderbird stuck with JS unresponsive script error window and attachement window, then hangs → Thunderbird stuck with JS unresponsive script error window and attachment window, then hangs
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