Closed Bug 621190 Opened 14 years ago Closed 14 years ago

contacts added to address book lost after closing and opening thunderbird

Categories

(Thunderbird :: Address Book, defect)

x86_64
Windows 7
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: jdick27, Unassigned)

Details

(Keywords: dataloss)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101207 Thunderbird/3.1.7 when adding contacts to the collected addresses book as long as i have thunderbird opened i can use that address whenb doing a write. If i close thunderbird and reopen it that contact is gone from all address books. Reproducible: Always
does it also happen with thunderbird started in safe mode? https://support.mozillamessaging.com/en-US/kb/Safe+Mode can you determine that the CAB address book has changed on disk before you shut down thunderbird? iirc the name in the profile is history.mab http://support.mozillamessaging.com/en-US/kb/Profiles
Severity: major → critical
Keywords: dataloss
When adding a new contact to the address book(S) you must put something in the "Screen Name" of the new contact else when you shut down Thunderbird and restart it that new contact will be gone.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
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