Closed Bug 621307 Opened 14 years ago Closed 7 years ago

[Mac] Install fails with "libsmime3.dylib in use" error message. FF 3.6 won't open afterward.

Categories

(Firefox :: Installer, defect)

Product:
Firefox
Component:
Installer
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: jzeisler, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

Attempted to install FF 4 Beta. During install, received error message "libsmime3.dylib in use." I rebooted but got the same error. I then tried to open FF 3.6 but it would not open. Also, could not reinstall 3.6 because the same error was presented. Had to recover from a full OS backup as I did not want to try to uninstall FF 3.6 and lose metadata (bookmarks, etc.) 

Reproducible: Always

Steps to Reproduce:
1. Download FF 4 Beta. Run install Wizard.
2. During install, error message pops up.
3. Happens every time.
Actual Results:  
Could not install. Could not run FF 3.6 either. Could not reinstall 3.6. 


No other error messages displayed.
Summary: Install fails with "libsmime3.dylib in use" error message. FF 3.6 won't open afterward. → [Mac] Install fails with "libsmime3.dylib in use" error message. FF 3.6 won't open afterward.
The bug isn't current anymore. Can anyone close it please?
Thank you
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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