62165 - No_space_left_on_device_writing_article_file_

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task, P3)

Description

[Ben Bucksch (:BenB)]

Subject: Returned mail: see transcript for details
From: Mail Delivery Subsystem <[e-mail]>
Date: Wed, 6 Dec 2000 05:06:25 -0800 (PST)
To: <[e-mail]>

The original message was received at Wed, 6 Dec 2000 05:06:21 -0800 (PST)
from pD9014813.dip.t-dialin.net [217.1.72.19]

   ----- The following addresses had permanent fatal errors -----
netscape.public.mozilla.mail-news.COLLABRA
    (reason: service unavailable)
    (expanded from: <[e-mail]>)

   ----- Transcript of session follows -----
sendarticle error: 441 No_space_left_on_device_writing_article_file_--_throttling
554 5.0.0 netscape.public.mozilla.mail-news.COLLABRA... Service unavailable



Reporting-MTA: dns; gila.mozilla.org
Received-From-MTA: DNS; pD9014813.dip.t-dialin.net
Arrival-Date: Wed, 6 Dec 2000 05:06:21 -0800 (PST)

Final-Recipient: RFC822; [e-mail] Action: expanded (to
multi-recipient alias)
Status: 2.0.0
Last-Attempt-Date: Wed, 6 Dec 2000 05:06:25 -0800 (PST)

Final-Recipient: RFC822; [e-mail] X-Actual-Recipient:
X-Usenet; netscape.public.mozilla.mail-news
Action: failed
Status: 5.5.0
Diagnostic-Code: X-Unix; 69
Last-Attempt-Date: Wed, 6 Dec 2000 05:06:23 -0800 (PST)


Subject:
[OFFTOPIC] Re: Subfolder sort bys are different from Inbox in MAIL
From:
Ben Bucksch <[e-mail]>
Date:
Wed, 06 Dec 2000 14:10:29 +0100
To:
[e-mail]

n.p.mozilla.* newsgroups <http://www.mozilla.org/community.html> are
dedicated to development on the open-source Mozilla project, and not for
end-users.

For questions about Netscape Communicator 4.x, please
refer to <http://help.netscape.com>

Thanks.

-- 
<http://www.bucksch.org>

Comment 1

[Dawn Endico]

this looks like a problem on the news server. disk space on gila looks
ok.

Comment 2

[Risto Kotalampi]

That's why moving it to marki.

Comment 3

[Markus Baur]

Oh my. This is kinda late. I got paged about this at 5:50 this morning by one of
our champs. I cleaned out some really big logs and 'released' both news servers.
Please send e-mail to [e-mail] or
[e-mail] for critical problems with secnews in the future.

Comment 4

[Ben Bucksch (:BenB)]

> Oh my. This is kinda late. I got paged about this at 5:50

I sent mail to risto at 5:26 AM PST (Date: Wed, 06 Dec 2000 14:26:48 +0100).

> Please send e-mail to [e-mail] or
> [e-mail] for critical problems with secnews in the
> future.

Will do.

Comment 5

[Risto Kotalampi]

I'd like to object these alternative support models and make a note that this 
is not officially supported. We have bugzilla (not email/not paging) as the 
first contact for all mozilla.org server operations issues and we are working 
on escalation models based on that. Non-employees shouldn't be paging us IMHO.

Comment 6

[Markus Baur]

This is not really an alternative support model, just a means for me to be alert
ed about a possible problem very early. If the issue is not critical, nothing is
 circumvented and the issue can be handled the usual way. The 24x7 staff is on p
age-secnewsadmin too, so in case of a simple problem or when I'm unavailable the
y can take care of it or escalate through normal channels. 

It's just that in the case of news, problems are a lot easier to fix early on, r
ather than spend a lot of time in cleaning up the aftermath. I've experienced th
is, and believe me, this is not very pleasant. I'd rather like to have an early 
warning of the problem and then decide whether it can wait.

Since the netscape champions and the mozilla users are usually pretty experience
d, I have no problem  with them using our mail/paging alias. In general I have t
o say a huge thanks to the champions and mozilla users for making me aware of ne
ws problems in a very competent way. Their reports are mostly very accurate and
helpful.

Comment 7

[Ben Bucksch (:BenB)]

REOPENing...

x-recipient:<[e-mail]>
Envelope-to: [e-mail]
Date: Sun, 31 Dec 2000 02:29:51 -0800 (PST)
From: Mail Delivery Subsystem <[e-mail]>
To: <[e-mail]>
Subject: Returned mail: see transcript for details
Auto-Submitted: auto-generated (failure)

The original message was received at Sun, 31 Dec 2000 02:29:45 -0800 (PST)
from [212.159.14.227]

   ----- The following addresses had permanent fatal errors -----
netscape.public.mozilla.wishlist.COLLABRA
    (reason: service unavailable)
    (expanded from: <[e-mail]>)

   ----- Transcript of session follows -----
sendarticle error: 441 No_space_left_on_device_writing_article_file_--_throttling
554 5.0.0 netscape.public.mozilla.wishlist.COLLABRA... Service unavailable
Reporting-MTA: dns; gila.mozilla.org
Received-From-MTA: DNS; [212.159.14.227]
Arrival-Date: Sun, 31 Dec 2000 02:29:45 -0800 (PST)

Final-Recipient: RFC822; [e-mail]
Action: expanded (to multi-recipient alias)
Status: 2.0.0
Last-Attempt-Date: Sun, 31 Dec 2000 02:29:52 -0800 (PST)

Final-Recipient: RFC822; [e-mail]
X-Actual-Recipient: X-Usenet; netscape.public.mozilla.wishlist
Action: failed
Status: 5.5.0
Diagnostic-Code: X-Unix; 69
Last-Attempt-Date: Sun, 31 Dec 2000 02:29:50 -0800 (PST)
Return-Path: <[e-mail]>
Received: from warrior-outbound.servers.plus.net ([212.159.14.227])
        by gila.mozilla.org with SMTP id eBVATjv05277
        for <[e-mail]>; Sun, 31 Dec 2000 02:29:45 -0800 (PST)
Received: (qmail 13614 invoked from network); 31 Dec 2000 10:29:44 -0000
Received: from unknown (HELO lists2.beonex.org) (212.56.65.20)
  by warrior with SMTP; 31 Dec 2000 10:29:44 -0000
Received: from OB-TEN.objectivesw.co.uk [194.119.139.111] by lists2.beonex.org
(FTGate 2, 2, 2, 1);
     Sun, 31 Dec 2000 10:28:28 +0000
Message-Id: <5.0.1.4.0.20001231101907.03bfa8a0@194.119.139.97>
X-Sender: slucy@194.119.139.97
X-Mailer: QUALCOMM Windows Eudora Version 5.0.1
Date: Sun, 31 Dec 2000 10:28:27 +0000
To: Peter Lairo <[e-mail]>, [e-mail]
From: "Simon P. Lucy" <[e-mail]>
Subject: Re: turn off pop-up windows
In-Reply-To: <[e-mail]>
References: <[e-mail]>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

[ms body content]

Comment 8

[Markus Baur]

Fixed this Sunday night.