621713 - When internet connection is down, Add a Device 'Next' button unhelpfully clears your code entry and says "Please try again"

Status: RESOLVED DUPLICATE of bug 619165

(Firefox :: Sync, defect)

Description

[Daniel Holbert [:dholbert]]

STEPS TO REPRODUCE:
On a computer already set up with Sync...
 0. Disable all internet connections
 1. Open Firefox Preferences, and go to Sync Preferences
 2. Click "Add a Device"
 3. Enter any code (e.g. aaaa/bbbb/cccc -- or a real code if you like -- the outcome is the same)
 4. Click "Next"

ACTUAL RESULTS:
 The text "Please try again." appears, and the code that I've just painstakingly entered disappears.

EXPECTED RESULTS:
 - A more informative warning message like "Connection error" or "Unable to contact server" should appear.
 - The entered code should not be cleared (?).  It hasn't actually been checked for validity yet, so it might very well be valid, and it's a bit cruel to make the user type the same 12 characters of gibberish in again. (only to have it cleared yet again the next time they hit 'Next'...)


NOTE: "Please try again." is a particularly un-helpful error message in this case, since trying again does no good if there's no internet connection. (a hint about what the problem is would be more helpful)

Mozilla/5.0 (X11; Linux x86_64; rv:2.0b9pre) Gecko/20101227 Firefox/4.0b9pre