621717 - Firefox is unable to bring up the website efficiently.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 ( .NET CLR 3.5.30729)

I cannot access this website with Firefox. It does not interface with the chase site and it beyond slow to the point it is a waste of time.  I have to use Internet Explorer which has no problem whatsoever running the site. I hate Internet Explorer and would be grateful if someone could address this problem. I have contacted Chase and they say it must be a Firefox issue. 



Reproducible: Always

Steps to Reproduce:
1.try to bring up the chase site
2.
3.

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

Can you be more specific?
Can you attach a Screenshot showing the Issue?

Is your Issue reproducible Extension-less in Safe-Mode and/or using a new Profile?
https://support.mozilla.com/en-US/kb/Safe+Mode
https://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile

What is your Flash Player Version?

Comment 2

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile?

Comment 3

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question