622622 - Closing FF down

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[monkfish652]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

I know this is a standard problem with FF but it really is getting worse. The closing down of FF then reopening but will not open. I go into Task manager show FF running at 99% and I have to end process there. Now is it something I'm doing wrong to create this fault or is FF not in full working order? If there is no upgrade or patch then I have no choice but to go to chrome as it's really getting annoying now! I do like FF it's a very good browser but this problem really lets Mozilla down!

Reproducible: Always

Comment 1

[Tyler Downer [He/Him]]

It is most likely an extension that is causing this, please create a new profile, and see if it happens there, http://support.mozilla.com/en-US/kb/Managing+profiles

Comment 2

[Tyler Downer [He/Him]]

Reporter, Firefox 4.0.1 has been released, and it features significant improvements over previous releases. Can you please update to Firefox 4.0.1 or later, and retest your bug? Please also create a fresh profile (
http://support.mozilla.com/kb/Managing+profiles), update your plugins (Flash, Java, Quicktime, Reader, etc) and update your graphics driver and Operating system to the latest versions available. 

If you still continue to see this issue, please comment. If you do not, please close this bug as RESOLVED > WORKSFORME

filter: prefirefox4uncobugs

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 5 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.