[adbe 2689380] Flash crash [@ F_1441563101_______________________ ]

VERIFIED FIXED

Status

--
critical
VERIFIED FIXED
8 years ago
3 years ago

People

(Reporter: scoobidiver, Assigned: smadayag)

Tracking

({crash, qawanted})

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [planned for Flash Wasabi], crash signature)

(Reporter)

Description

8 years ago
It is #29 top crasher in 3.6.13 for the last week.

Signature	F_1441563101_______________________
UUID	56b1a3c2-ea07-4b75-be9b-f65da2110109
Process Type	plugin Version: Filename: NPSWF32.dll
Time 	2011-01-09 16:52:16.933773
Uptime	199469
Install Age	553033 seconds (6.4 days) since version was first installed.
Product	Firefox
Version	3.6.13
Build ID	20101203075014
Branch	1.9.2
OS	Windows NT
OS Version	6.1.7600
CPU	x86
CPU Info	GenuineIntel family 6 model 28 stepping 10
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0x4d38b2e9

Frame 	Module 	Signature [Expand] 	Source
0 	NPSWF32.dll 	F_1441563101_______________________ 	
1 	NPSWF32.dll 	F1481382265________________________________________________ 	F506396491__________________________________________:685
2 	NPSWF32.dll 	F957934870________________________________________ 	F_1830404126________________________________________:431
3 	NPSWF32.dll 	F_1009515940___________________________________________________ 	F_1830404126________________________________________:1402
4 	NPSWF32.dll 	F349204063___________________________________________________________________________ 	F_1830404126________________________________________:1445
5 	NPSWF32.dll 	F768214892___________________________ 	F506396491__________________________________________:2595
6 	NPSWF32.dll 	F2023808730_______________________________________________________ 	F1046441657__________________________________________________:2647
7 	NPSWF32.dll 	F770125690______________________________ 	
8 	NPSWF32.dll 	F_629557769_____________________________ 	
9 	NPSWF32.dll 	F_583292578______________________ 	F1046441657__________________________________________________:1138
10 	NPSWF32.dll 	F20142745______________________________________________________________________ 	F506396491__________________________________________:2005
11 	NPSWF32.dll 	F1718229299_____________________________________ 	F506396491__________________________________________:2296
12 	NPSWF32.dll 	F623176676_________________________________________ 	F506396491__________________________________________:2466
13 	NPSWF32.dll 	F967632038___________________________________ 	F506396491__________________________________________:1950
14 	NPSWF32.dll 	F_2014161127__________________ 	F2080425331____________________________________________________:141
15 	NPSWF32.dll 	F_1427895109___________________________ 	F2080425331____________________________________________________:146
16 	NPSWF32.dll 	F96146851____________________________ 	F2080425331____________________________________________________:125
17 	kernel32.dll 	BaseThreadInitThunk 	
18 	ntdll.dll 	__RtlUserThreadStart 	
19 	ntdll.dll 	_RtlUserThreadStart

NPSWF32.dll 	10.1.102.64 	5BFFF4B3CC284B94A7DD3026F0CD791E1 	NPSWF32.pdb

More reports at:
http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=F_1441563101_______________________&version=Firefox%3A3.6.13

Comment 1

8 years ago
I still see this signature with Flash 10.2.152.26. Isn't this one of the ones we thought would be fixed? Just wondering what the next steps are.
(Reporter)

Comment 2

8 years ago
It is #23 top crasher in 4.0b12 and #30 in 3.6.13.

4.0b12 correlations by Flash version confirm it is not fixed in 10.2.152.32:
    100% (461/461) vs.  22% (15217/68642) NPSWF32.dll
          1% (6/461) vs.   0% (326/68642) 10.0.45.2
         38% (175/461) vs.   4% (2947/68642) 10.1.102.64
          1% (6/461) vs.   0% (334/68642) 10.1.53.64
          1% (4/461) vs.   0% (291/68642) 10.1.82.76
          2% (7/461) vs.   1% (360/68642) 10.1.85.3
         26% (119/461) vs.   7% (4909/68642) 10.2.152.26
         31% (144/461) vs.   6% (4030/68642) 10.2.152.32
(Assignee)

Comment 3

8 years ago
we re-opened the issue on our side after seeing the signature in 10,2,152,26.  we are tracking it in #2689380, which is assigned to the next release, Wasabi.
(Reporter)

Updated

8 years ago
Assignee: nobody → smadayag
Status: NEW → ASSIGNED
Summary: Flash crash [@ F_1441563101_______________________ ] → [adbe 2689380] Flash crash [@ F_1441563101_______________________ ]
Whiteboard: [planned for Flash Wasabi]
(Reporter)

Comment 4

8 years ago
4.0 RC1 correlations by module give:
100% (317/317) vs.   2% (1336/56299) msdmo.dll
100% (317/317) vs.   2% (1378/56299) devenum.dll

Comment 5

8 years ago
Information from various sources suggests that this crash happens most often on adult chat/video sites.

Updated

8 years ago
Keywords: qawanted
(Reporter)

Comment 7

8 years ago
With the release of 4.0, it became #3 top crasher for plugins.
(Reporter)

Comment 8

8 years ago
According to correlations by module version, it seems to be fixed in FP 10.2.159.1.

          1% (1/123) vs.   1% (352/66013) 10.0.45.2
         14% (17/123) vs.   1% (595/66013) 10.1.102.64
          6% (7/123) vs.   0% (160/66013) 10.1.53.64
          2% (2/123) vs.   0% (97/66013) 10.1.82.76
          4% (5/123) vs.   0% (151/66013) 10.1.85.3
         11% (13/123) vs.   1% (411/66013) 10.2.152.26
         19% (23/123) vs.   1% (796/66013) 10.2.152.32
         45% (55/123) vs.   3% (2052/66013) 10.2.153.1
          0% (0/123) vs.  11% (6938/66013) 10.2.159.1

Comment 9

8 years ago
(In reply to comment #8)
> According to correlations by module version, it seems to be fixed in FP
> 10.2.159.1.
> 
>           1% (1/123) vs.   1% (352/66013) 10.0.45.2
>          14% (17/123) vs.   1% (595/66013) 10.1.102.64
>           6% (7/123) vs.   0% (160/66013) 10.1.53.64
>           2% (2/123) vs.   0% (97/66013) 10.1.82.76
>           4% (5/123) vs.   0% (151/66013) 10.1.85.3
>          11% (13/123) vs.   1% (411/66013) 10.2.152.26
>          19% (23/123) vs.   1% (796/66013) 10.2.152.32
>          45% (55/123) vs.   3% (2052/66013) 10.2.153.1
>           0% (0/123) vs.  11% (6938/66013) 10.2.159.1

We're still seeing it in 10.2.159.1:

https://crash-stats.mozilla.com/report/index/92b9e7bf-2619-4eb1-953e-0ded02110513
Please send us crash stats against Flash Player 10.3. We believe we've fixed this one.
Status: ASSIGNED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
(Assignee)

Comment 11

8 years ago
yes, our internal bug states the fixed rolled out in Wasabi 10,3,181,14, which was released yesterday, 5.12.2011.  please download the latest player at: http://get.adobe.com/flashplayer/

please let us know if there are any other occurrences in 10.3 and we will follow up.
Resolution: WORKSFORME → FIXED
(Reporter)

Comment 12

8 years ago
Correlations confirm it is fixed:
          1% (5/414) vs.   1% (1031/158636) 10.0.45.2
         14% (59/414) vs.   1% (2156/158636) 10.1.102.64
          4% (16/414) vs.   0% (554/158636) 10.1.53.64
          1% (6/414) vs.   0% (439/158636) 10.1.82.76
          4% (16/414) vs.   0% (592/158636) 10.1.85.3
          7% (27/414) vs.   1% (1073/158636) 10.2.152.26
          7% (27/414) vs.   1% (1590/158636) 10.2.152.32
         17% (71/414) vs.   1% (2300/158636) 10.2.153.1
         45% (187/414) vs.   4% (6452/158636) 10.2.159.1
Status: RESOLVED → VERIFIED
Crash Signature: [@ F_1441563101_______________________ ]

Comment 13

3 years ago
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 10.x → unspecified
You need to log in before you can comment on or make changes to this bug.