Firefox Continues to Crash after latest update

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: lathropd, Unassigned)

Tracking

({crash})

3.6 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203  FirefoxVersion/10.00211  699903703  (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203  FirefoxVersion/10.00211  699903703  (.NET CLR 3.5.30729)

Firefox crashes at 3 - 6 times daily for me whilst using it. This is after the latest upgrade. Firefox has never done this nor has it ever been this unstable. I have tested this on multiple PCs with the same results. After I open my fourth or fifth tab, Firefox freezes and then crashes. It also is unable to restore the tabs after such a crash.

Reproducible: Sometimes

Steps to Reproduce:
1. Open Firefox
2. Open Multiple Tabs
3. Crash!
Actual Results:  
Crashed again after the above steps. Hard to replicate the issue every time but at least once an hour.

Expected Results:  
Crashed.

Comment 1

8 years ago
Would you please provide some recent crash IDs. They can be retrieved by typing about:crashes in the address bar and pressing enter.

http://support.mozilla.com/en-US/kb/Mozilla%20Crash%20Reporter#w_viewing-crash-reports
Keywords: crash
bp-12ec00ec-7249-4a68-a730-ff9002110110 [@ js_FindPropertyHelper ] 
bp-b22e22de-ee20-4878-a420-061b42110110 [@ F1380695968_____________________ ] (This looks like Flash, please update your flash to 10.1 r 101 or later)
bp-b7aa1496-c192-419a-80e6-cb9532110109 [@ nsCycleCollector::MarkRoots(GCGraphBuilder&) ] (bug 531961)
bp-d1abd18d-4302-48e5-a1d9-940552110109 [@ nsCycleCollector::CollectWhite() ]
(Reporter)

Comment 4

8 years ago
bp-3409e1c8-b5a0-448d-ab5b-030962110111

Updated Flash yesterday evening and Firefox crashed again today.
(Reporter)

Comment 5

8 years ago
0791c1bd-c274-4bb4-b631-61e10ceb6079 - This is another one from last night, after I upgraded Flash

Updated

7 years ago
Version: unspecified → 3.6 Branch

Comment 6

7 years ago
Reporter -> Are you still experiencing this issue?

What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

Please post some current crash ids

Comment 7

7 years ago
Reporter -> Are you still experiencing this issue with the latest version of Firefox?

What version of flash player do you have installed? http://www.adobe.com/software/flash/about/

Please post some current crash ids

Comment 8

7 years ago
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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