625488 - HTML - Rendering problem with sidebar graphics in January Newsletter

Status: RESOLVED FIXED

(Marketing :: Email, task)

Description

[Winston Bowden]

Fred, 

We're having some problems with the images rendering properly in the January newsletter. It looks like it's breaking the table in several spots. It's occurring on the sidebar boxes:

Here are the areas where we're seeing problems:

- Organize Photos Online - there is a break on the right hand side of the box
- A New Year, a New Look - there is a break on the top of the box and the right hand side 
- Firefox 4 - a break on the right hand side 

We'd love to see the edits by end of day Friday if that's possible. 

Thanks so much!
Winston

Comment 1

[Winston Bowden]

Attachment: screen shot showing problem areas

Comment 2

[Winston Bowden]

PS - folder information / file:

2011 Mainstream News --> 2011_1 mozilla and you newsletter.htm

Comment 3

[Fred Wenzel [:wenzel]]

I think this is a design issue -- the little images have part of the box's border attached to them. That apparently breaks if the text is larger than anticipated.

Short-term, it might be possible to add a piece of border to the images where they are too short, but that's certainly not a good idea everytime you are sending a newsletter. Instead, you should probably redesign the boxes in a way that can adapt to varying text sizes.

Comment 4

[Fred Wenzel [:wenzel]]

CCing Jason, who can help us out with fixing the graphics. Thanks!

Comment 5

[Fred Wenzel [:wenzel]]

Jason helped us out with the graphics. Thanks for that! I inserted them into the email template on responsys and adjusted the image tags.

I'm going to call this bug closed, but I will also file a bug to fix this for the future, by detaching these images from the border so that changing text sizes won't break the layout.