Registration pages are not working - main stream user newsletter

RESOLVED FIXED

Status

Marketing
Email
--
critical
RESOLVED FIXED
7 years ago
7 years ago

People

(Reporter: Winston Bowden, Unassigned)

Tracking

Details

(Reporter)

Description

7 years ago
When we attempt to opt-in for the newsletter, we are getting an error message.  The error states that the service is not available.  I've attached a screen shot.  

Can we also check the first run page and what's new opt-in form - also the sign up center on Mozilla.org homepage.  I tried the .org opt-in and received the same error.  

Please investigate ASAP.  

Thank you,
Winston
Can you attach a URL for testing?
(Reporter)

Comment 2

7 years ago
Note - the individuals were successfully subscribed and added to Responsys. It appears they are simply not getting the thank you page. 

URL - http://www.mozilla.com/en-US/newsletter/
Works for me now.  Maybe responsys had problems?
(Reporter)

Comment 4

7 years ago
It looks like we're back up and running.  We'll chat with Responsys to see if the issue was on their end.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
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