Firefox Beta 9 claims addon is not compatible when it is during upgrade

VERIFIED INVALID

Status

()

Toolkit
Add-ons Manager
VERIFIED INVALID
8 years ago
7 years ago

People

(Reporter: mkaply, Unassigned)

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Trunk
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Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
We have two version of our addon, one for AMO, one not AMO.

When you install our non AMO version which has an install.rdf that says 3.6 - 4.9.* onto beta 8, and then upgrade to beta 9, beta 9 says it's not compatible. Checking for compatibility doesn't work. You have to reinstall.

If you try the same thing with our AMO version, it works fine.

The addon installs fine on beta 9.

The addon is Personas Interactive 1.0.6

http://pages.brandthunder.com/btpersonas/download

I've tested multiple times and verified my results.
(Reporter)

Updated

8 years ago
Summary: Firefox Beta 9 claims addon is not compatible when it is → Firefox Beta 9 claims addon is not compatible when it is during upgrade
(Reporter)

Comment 1

8 years ago
Argh. It says 4.0.* - that was a typo.
(Reporter)

Updated

8 years ago
Component: Extension Compatibility → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: extension.compatibility → add-ons.manager
Dave, I have seen the same thing lately for our Mozmill extension, which is also part of the CLI interface and not exclusively hosted on AMO. Is our version comparator code broken?
Severity: blocker → normal
blocking2.0: --- → ?
OS: Mac OS X → All
Hardware: x86 → All
Doesn't look like. The following code returns true:

window.alert(Components.classes["@mozilla.org/xpcom/version-comparator;1"].getService(Components.interfaces.nsIVersionComparator).compare("4.0.*", "4.0b9") >= 0);

So it's probably in the compatibility update code.
One problem I was made aware of recently is the following: if a user has installed version X and it's compatible with Firefox up to 4.0.*, but the metadata on AMO for version X says it's only compatible with 3.6.*, the add-on will be considered as incompatible in Firefox 4. This is intentional so the developer can remove compatibility in case of a serious problem detected after release.

Can you confirm that the version you're testing has the right compatibility info on AMO?
(Reporter)

Comment 5

7 years ago
Yes, the version I'm testing has the right compatibility on AMO. AMO says 4.0.*

https://addons.mozilla.org/en-US/firefox/addon/personas-interactive-252557/
(Reporter)

Comment 6

7 years ago
Our update.rdf is wrong. If I disconnect from the Internet and do the upgrade, it works.

Sorry for the false alarm.

Although, on another note, Our UI for checking add-ons when you aren't connected to the internet is bad.

Someone should test that.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INVALID
(In reply to comment #6)
> Our update.rdf is wrong. If I disconnect from the Internet and do the upgrade,
> it works.

Good to hear. Thanks Michael.

> Although, on another note, Our UI for checking add-ons when you aren't
> connected to the internet is bad.

Can you please file a bug with exact steps to reproduce? I'm not aware that we have a bug for the update case.
Status: RESOLVED → VERIFIED
blocking2.0: ? → ---
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