nstar.com, print to file creates unreadable pages 2 to n

RESOLVED WORKSFORME

Status

()

Firefox
File Handling
RESOLVED WORKSFORME
7 years ago
4 years ago

People

(Reporter: Allan, Unassigned)

Tracking

3.6 Branch
x86_64
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

Attachments

(1 attachment)

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

When printing to a file, XPS or PDF, Page 1 is readable however, pages 2 to N are not readable.





Reproducible: Always

Steps to Reproduce:
1. Login to NStar.com
2. Select Bill Summary from the Left of NStar.com
3. Select Printer-Friendly Bill from the Left of NStar.com
4. from FireFile, File, Print, then Select Microsoft XPS Document Writer (make sure Print to File is not checked)
5. Click OK
6. Select the .xps filename and destination
7. From Windows Explorer, open the file by double clicking on the file
8. notice Page 1 is readable, however Pages 2 to n are not readable


Actual Results:  
unreadable pages

Expected Results:  
readable pages

The unreadable pages also occur when printing using pdfFactory and FoxIt PDF Creator.

When using FireFox 3.6.13 with other websites to print multiple pages documents, then the pages are readable.

When using IE 8.0 on nstar.com and other websites then the files are readable using all 3 methods.
(Reporter)

Updated

7 years ago
Summary: nstar.com, print to file corrupts pages 2-n → nstar.com, print to file creates unreadable pages 2 to n
(Reporter)

Comment 1

7 years ago
Created attachment 503996 [details]
screen capture of unreadable pages

screen capture of page 1 being readable, and page 2 being unreadable.

Updated

7 years ago
Version: unspecified → 3.6 Branch
Allan, are you still seeing this issue with a latest Firefox version?
Flags: needinfo?(allan.mccombs)
(Reporter)

Comment 3

4 years ago
All fixed, waiting 3 years must have done the trick. 

Thank you for your _prompt_ attention.
Flags: needinfo?(allan.mccombs)

Updated

4 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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