Closed Bug 627079 Opened 13 years ago Closed 13 years ago

Error While Syncing

Categories

(Firefox :: Sync, defect)

x86_64
Windows 7
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 609380

People

(Reporter: craig, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Firefox Sync 1.6.1

2011-01-19 12:41:07	Service.Main         DEBUG	passwords failed: NS_ERROR_XPC_JS_THREW_STRING JS Stack trace: Channel_onStopRequest([object XPCWrappedNative_NoHelper],null,2153185310)@resource.js:438 < Res__request(...)@resource.js:357 < Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (0)@sync.js:380

I've even tried resetting the password.  One computer works fine.  One does not.  It fails every time.

log:

2011-01-19 12:41:05	Service.Main         INFO	In sync().
2011-01-19 12:41:06	Net.Resource         DEBUG	GET success 200 https://phx-sync129.services.mozilla.com/1.0/cofogus/info/collections
2011-01-19 12:41:06	Service.Main         DEBUG	Fetching global metadata record
2011-01-19 12:41:06	Service.Main         DEBUG	Weave Version: 1.6.1 Local Storage: 5 Remote Storage: 5
2011-01-19 12:41:06	Service.Main         INFO	Sync key is up-to-date: no need to upgrade.
2011-01-19 12:41:06	Service.Main         DEBUG	Fetching and verifying -- or generating -- symmetric keys.
2011-01-19 12:41:06	Service.Main         INFO	Testing info/collections: {"clients":1295457883.38,"crypto":1293466880.7,"keys":1291379322.08,"meta":1295458431.77,"bookmarks":1295457146.74,"prefs":1295457150.01,"passwords":1295458431.53,"tabs":1295458427.57}
2011-01-19 12:41:06	CollectionKeys       INFO	Testing for updateNeeded. Last modified: 1293466880.7
2011-01-19 12:41:06	Engine.Clients       INFO	0 outgoing items pre-reconciliation
2011-01-19 12:41:06	Engine.Clients       INFO	Records: 0 applied, 0 reconciled.
2011-01-19 12:41:06	Engine.Clients       DEBUG	Total (ms): sync 3, processIncoming 2, uploadOutgoing 0, syncStartup 1, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-19 12:41:06	Service.Main         INFO	Updating enabled engines: 2 clients.
2011-01-19 12:41:06	Service.Engines      DEBUG	Could not get engine: clients
2011-01-19 12:41:06	Engine.Bookmarks     INFO	0 outgoing items pre-reconciliation
2011-01-19 12:41:06	Engine.Bookmarks     INFO	Records: 0 applied, 0 reconciled.
2011-01-19 12:41:06	Engine.Bookmarks     DEBUG	Total (ms): sync 5, processIncoming 1, uploadOutgoing 0, syncStartup 2, syncFinish 2, getChangedIDs 0, syncCleanup 0
2011-01-19 12:41:06	Engine.Passwords     DEBUG	First sync, uploading all items
2011-01-19 12:41:06	Engine.Passwords     INFO	216 outgoing items pre-reconciliation
2011-01-19 12:41:07	Store.Passwords      DEBUG	Adding login for sync.xmarks.com
2011-01-19 12:41:07	Engine.Passwords     DEBUG	Total (ms): sync 1446, processIncoming 1269, syncStartup 177, findDupe 1, createRecord 80, isEqual 82, reconcile 85, syncCleanup 0
2011-01-19 12:41:07	Service.Main         DEBUG	passwords failed: NS_ERROR_XPC_JS_THREW_STRING JS Stack trace: Channel_onStopRequest([object XPCWrappedNative_NoHelper],null,2153185310)@resource.js:438 < Res__request(...)@resource.js:357 < Res_get()@resource.js:376 < SyncEngine__processIncoming()@engines.js:511 < ()@engines.js:203 < SyncEngine__sync()@engines.js:768 < ()@engines.js:203 < WrappedNotify()@util.js:147 < Engine_sync()@engines.js:213 < WeaveSvc__syncEngine([object Object])@service.js:1738 < ()@service.js:1624 < WrappedNotify()@util.js:147 < WrappedLock()@util.js:119 < WrappedCatch()@util.js:97 < sync()@service.js:1529 < (0)@sync.js:380
2011-01-19 12:41:07	Engine.Prefs         INFO	0 outgoing items pre-reconciliation
2011-01-19 12:41:07	Engine.Prefs         INFO	Records: 0 applied, 0 reconciled.
2011-01-19 12:41:07	Engine.Prefs         DEBUG	Total (ms): sync 4, processIncoming 2, uploadOutgoing 0, syncStartup 2, syncFinish 0, getChangedIDs 0, syncCleanup 0
2011-01-19 12:41:07	Service.Main         CONFIG	Starting backoff, next sync at:Wed Jan 19 2011 15:40:05 GMT-0500 (Eastern Standard Time)
2011-01-19 12:41:07	Service.Main         DEBUG	Exception: Some engines did not sync correctly No traceback available


Reproducible: Always

Steps to Reproduce:
1. Sync Now
2.
3.
Actual Results:  
Error While Syncing

Expected Results:  
It should sync
What OS and Fx version are you using on the other computer? Can that computer synchronize without this error?
Same OS, Same Fx version, and yes, that computer does sync without issue.  I am a computer consultant (Lotus/IBM Software) to just let you know my level of computer knowledge.  Thanks!
Looks like one of bug 609380, bug 621024 and the likes. I'm going to randomly pick bug 621024 to dupe it to. We really need to make sure that the password engine doesn't apply those broken records.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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