627172 - Seamonkey cannot open PDF files

Status: RESOLVED INCOMPLETE

(SeaMonkey :: Download & File Handling, defect)

Description

[Ken Wald]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.16) Gecko/20101123 SeaMonkey/2.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.16) Gecko/20101123 SeaMonkey/2.0.11

Since my university upgraded its system to version 2.0.11, Seamonkey does not successfully download PDF files with the plugin. A click on a link should automatically open the file but the screen turns black. The file can be opened by using Adobe Reader rather than the plugin and it does open without a problem in IE. I'm told many faculty have had a problem with this but the sysops can't figure out the origin of the problem.

Reproducible: Always

Steps to Reproduce:
1. click on link http://web.clas.ufl.edu/users/kenwald/pos4931/EnglishGuttman.pdf at http://web.clas.ufl.edu/users/kenwald/pos4931/index.htm
2.
3.
Actual Results:  
screen stays black

Expected Results:  
pdf should load

This was not a problem with the previous version of Seamonkey

Comment 1

[Matthias Versen [:Matti]]

Could you try a nightly build ?
- ftp://ftp.mozilla.org/pub/seamonkey/nightly/latest-comm-central-trunk/

Comment 2

[Philip Chee]

Ken what is the version of the Adobe PDF plugin?
Go Tools->Addons
In the addons manager select the plugins tab.
Look for the entry for the Adobe PDF plugin and report back here.

Also it might be a good idea to update your Adobe reader to the latest version if you haven't already.

Comment 3

[Wayne Mery (:wsmwk)]

Ken?

(In reply to comment #2)
> Ken what is the version of the Adobe PDF plugin?
> Go Tools->Addons
> In the addons manager select the plugins tab.
> Look for the entry for the Adobe PDF plugin and report back here.
> 
> Also it might be a good idea to update your Adobe reader to the latest version
> if you haven't already.