628192 - Top Changers link for Firefox returns a 404/is broken in prod (PHX)

Status: VERIFIED FIXED

(Socorro :: General, task)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

I'm unclear if this is a data or code issue, but loading http://crash-stats.mozilla.com/products/Firefox/versions/3.6.3/topchangers returns a 404.

Per the other bugs that Ryan's fixed, we should probably show a soft, in-page error, rather than just a 404.

(See https://crash-stats.stage.mozilla.com/products/Firefox/versions/3.5.14pre/topchangers for an example of how it should be.)

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

http://crash-stats.mozilla.com/products/Firefox/versions/3.5.14pre/topchangers is a better example -- seems like there's a misconfiguration, or something, then, since prod should match staging.

Comment 2

[Ryan Snyder [:ryansnyder] [:rsnyder] [:rysny]]

Confirming that topchangers doesn't work for any version:
http://crash-stats.mozilla.com/products/Firefox/versions/4.0b9/topchangers

Top changers displays results fine on the dashboard for a product / version.

Top changers works fine on stage, meaning that this is only happening in production:
https://crash-stats.stage.mozilla.com/products/Firefox/topchangers

I'll need a Kohana log snapshot to dig into this.

Comment 3

[Robert Helmer [:rhelmer]]

PHX is a slightly different environment (RHEL 6, newer PHP) but the code and configs should be the same or very close. I am going over these now.

Kohana is not logging any errors, looks like a straight up 404.

Comment 4

[Justin Dow [:jabba]]

I had a few 1.7.5 config files still in use, that got missed in the upgrade to 1.7.6. Fixed now.

Comment 5

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED on:

http://crash-stats.mozilla.com/products/Firefox/versions/3.6.3/topchangers
http://crash-stats.mozilla.com/products/Firefox/versions/4.0b9/topchangers
http://crash-stats.mozilla.com/products/Firefox/topchangers
http://crash-stats.mozilla.com/products/SeaMonkey/topchangers

.etc; didn't test all of them, but looks good!