Closed Bug 628224 Opened 14 years ago Closed 14 years ago

SYNC: Sync encountered an error while syncing; Unknown error. Sync will automatically retry this action

Categories

(Firefox :: Sync, defect)

x86_64
Linux
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 621024

People

(Reporter: kami911, Unassigned)

Details

Attachments

(1 file)

User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0b10pre) Gecko/20110118 Firefox-4.0/4.0b10pre Build Identifier: Mozilla/5.0 (X11; Linux x86_64; rv:2.0b10pre) Gecko/20110118 Firefox-4.0/4.0b10pre I wanted to sync my Firefox (all except passwords) on Ubuntu 10.10/64 bit machine. (I set and use my sync in Ubuntu 10.10/32 and Windows XP too.) I set everything, sync profile is connected and got the good key. Every time I would like to sync I got this error: Sync encountered an error while syncing; Unknown error. Sync will automatically retry this action. I think it is not so informative. I disconnected account, connected again, but got same warning. How can I doebug the problem? Is it possible to get more detailed informationa bout this problem? Reproducible: Always Steps to Reproduce: 1. Set up sync 2. Then sync 3. Actual Results: Sync encountered an error while syncing; Unknown error. Sync will automatically retry this action. Message, sync. Expected Results: Sync happened
To help with debugging can you create a new boolean pref called services.sync.log.appender.debugLog.enabled and set it to true. Once done reproduce the error and then attach the about:sync-log as a text file to this bug. Thanks.
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
I've been having this problem about a week, Firefox 3.6.4 and 4.0b9, WinXP and Win7. I've attached the sync log requested in the previous comment.
Thanks! Looks like one of bug 609380, bug 621024 and the likes. I'm going to randomly pick bug 621024 to dupe it to. We really need to make sure that the password engine doesn't apply those broken records.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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