629895 - Firefox 4 Beta 10 crashes NVIDIA GeForce GT 240M display driver

Status: RESOLVED INVALID

(Core :: Graphics, defect)

Description

[Cem BURBUT]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; rv:2.0b10) Gecko/20100101 Firefox/4.0b10
Build Identifier: Mozilla/5.0 (Windows NT 6.1; rv:2.0b10) Gecko/20100101 Firefox/4.0b10

when i open a web page which is have a lots of pictures, my browser crash. i have last drivers for my display card. and firefox 3.6.x didn't do this. and sometimes flash videos do same things in my mozilla firefox beta 10 browser.

videos and pictures crash my display card.( Nvidia gt240m )

Reproducible: Always

Comment 1

[Matthias Versen [:Matti]]

Is firefox crashing or your video card ?
Please post the graphic section from about:support here.

Comment 2

[ryancalderoni]

I am also getting this error constantly, usually it involves when a new tab is opening or the downloads window is appearing. Basically Windows 7 goes black and hten switches to Basic with the little notification message: 'your video driver crashed but has recovered' and then restores Aero.

On a Thinkpad T510 with Windows 7 x64

Adapter Description
NVIDIA NVS 3100M 
Vendor ID10de
Device ID0a6c
Adapter RAM 512
Adapter Driver snvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version 8.17.12.5738
Driver Date 6-27-2010
Direct2D Enabled true
DirectWrite Enabled true (6.1.7600.16385)
WebGL Renderer TransGaming Inc. -- ANGLE -- OpenGL ES 2.0 (git-devel Jan 21 2011 16:50:39)
GPU Accelerated Windows 3/3 Direct3D 10

Comment 3

[Joe Drew (not getting mail)]

That's a driver crash. I suggest you go to nvidia.com and update your driver. Unfortunately, there's not much we can do to prevent this a lot of the time.

Comment 4

[ryancalderoni]

But FF4b is causing it. It does not happen with any other program or browser, and does not happen in FF3. It happens very often in FF4b. This must be something to do with drawing functions or something as it tends to happen when there would be animations but I am not sure. Either way it happens a bunch on FF4b but not at all on FF3 so I would assume that is the differentiating factor... but anyways... just to use this thread to answer this question: How can I contribute? I am a coder, is there a repo somewhere?

Comment 5

[Matthias Versen [:Matti]]

>But FF4b is causing it
Firefox4 only triggers the bug in your display driver.

>It does not happen with any other program or browser, and does not happen in FF3
Which other application do you use that is using DirectX for hardware acceleration ?

>How can I contribute?
http://www.mozilla.org/developer/

Comment 6

[ryancalderoni]

Which windows application am I running that is NOT using my graphics hardware?

http://en.wikipedia.org/wiki/Windows_Aero#Requirements

Comment 7

[Cem BURBUT]

i use latest nvidia driver. and my notebook is acer 5739G. only FF4b10 crashed. now ican't use ff4b10. i use ff3 and chrome.

Comment 8

[Matthias Versen [:Matti]]

You can disable the hardware acceleration in the Firefox options and that will most likely stop the driver from crashing

Comment 9

[anthonydam]

As usual :
-Update your GPU driver (use Windows update, nVidia website or http://www.laptopvideo2go.com/ if you are using a laptop).

and/or
-Disable the 2D acceleration (option > advanced > uncheck "use hardware acceleration"

This bug should be closed now imo.

Comment 10

[Matthias Versen [:Matti]]

I will mark this invalid (graphic card driver crash)