629981 - I receive multiple copies of the same email (originally received 12/21/2010) daily.

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Tom James]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101207 Lightning/1.0b2 Thunderbird/3.1.7

I received an email from my security suite provider (in advance of my renewal by automatic withdrawal) on 12/21/2010. Since then I have been receiving the same email in multiple copies daily. This is the only instance of the problem; it hasn't happened with any other message. I don't want to filter the address because I also receive other communication, RE: product updates and necessary information.

Reproducible: Always

Steps to Reproduce:
1.Cannot reproduce the actual occurance; it happens at random.
2.
3.



I have screen shots of my inbox with banks of the message, but don't have a way to post them. I can send them in another address if there is someway to link it to this message.

Comment 1

[Tom James]

Attachment: This one screen shot of my inbox with the multiples. I have others.

Comment 2

[Tom James]

Attachment: Another screen shot.

Comment 3

[Tom James]

Attachment: Yet another example.

Comment 4

[Ludovic Hirlimann [:Usul]]

Are you using imap or pop ?

Does rebuilding your index helps (folder -> properties -> rebuild) ?

Comment 5

[[:Aureliano Buendía]]

Don't seems related to TB (then => Invalid). Anyway, Tom. could you answer to comment #4?

Comment 6

[Stephanie Daugherty [:sdaugherty]]

No response to requested information. Closing as incomplete report.