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I receive multiple copies of the same email (originally received 12/21/2010) daily.

RESOLVED INCOMPLETE

Status

Thunderbird
General
RESOLVED INCOMPLETE
7 years ago
6 years ago

People

(Reporter: Tom James, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2011-05-28])

Attachments

(3 attachments)

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101207 Lightning/1.0b2 Thunderbird/3.1.7

I received an email from my security suite provider (in advance of my renewal by automatic withdrawal) on 12/21/2010. Since then I have been receiving the same email in multiple copies daily. This is the only instance of the problem; it hasn't happened with any other message. I don't want to filter the address because I also receive other communication, RE: product updates and necessary information.

Reproducible: Always

Steps to Reproduce:
1.Cannot reproduce the actual occurance; it happens at random.
2.
3.



I have screen shots of my inbox with banks of the message, but don't have a way to post them. I can send them in another address if there is someway to link it to this message.
(Reporter)

Comment 1

7 years ago
Created attachment 508203 [details]
This one screen shot of my inbox with the multiples.  I have others.
(Reporter)

Comment 2

7 years ago
Created attachment 508204 [details]
Another screen shot.
(Reporter)

Comment 3

7 years ago
Created attachment 508205 [details]
Yet another example.
Are you using imap or pop ?

Does rebuilding your index helps (folder -> properties -> rebuild) ?
Don't seems related to TB (then => Invalid). Anyway, Tom. could you answer to comment #4?
Whiteboard: [closeme 2011-05-28]
No response to requested information. Closing as incomplete report.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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