630605 - v3.1.7 crashes spontaneously

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Jim Moe]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.13) Gecko/20101203 SUSE/3.6.13-0.2.1 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9.2.13) Gecko/20101207 Lightning/1.0b2 Thunderbird/3.1.7

May be related to #620343.

I am not sure what else to say. TB v3.1.7 crashes. Sometimes it appears to damage the stability of the OS and requires a reboot for restore it.

Other recent crashes have successfully sent a crash report. The ones today simply leave TB a zombie.



Reproducible: Sometimes

Steps to Reproduce:
The crash is random. Sometimes days go by without a problem. Today it has crashed within 15 minutes of startup. I was not actively using TB at the time.




Here is a crash dump:

[71773.834615] PGD 603d6067 PUD 477ef067 PMD 0 
[71773.834618] Oops: 0000 [#1] PREEMPT SMP 
[71773.834620] last sysfs file: /sys/devices/virtual/net/vboxnet0/statistics/collisions
[71773.834623] CPU 0 
[71773.834624] Modules linked in: fuse ip6t_LOG xt_tcpudp xt_pkttype ipt_LOG xt_limit snd_pcm_oss snd_mixer_oss snd_seq snd_seq_device edd vboxnetadp vboxnetflt vboxdrv nls_utf8 cifs fglrx(P) ip6t_REJECT nf_conntrack_ipv6 ip6table_raw xt_NOTRACK ipt_REJECT xt_state cpufreq_conservative iptable_raw cpufreq_userspace cpufreq_powersave powernow_k8 mperf iptable_filter ip6table_mangle nf_conntrack_netbios_ns nf_conntrack_ipv4 nf_conntrack nf_defrag_ipv4 ip_tables ip6table_filter ip6_tables x_tables loop dm_mod snd_hda_codec_atihdmi snd_hda_codec_realtek snd_hda_intel firewire_ohci snd_hda_codec firewire_core snd_hwdep ppdev crc_itu_t snd_pcm snd_timer parport_pc snd sr_mod ohci1394 edac_core soundcore cdc_acm usb_storage cdrom parport pcspkr k10temp asus_atk0110 i2c_piix4 edac_mce_amd button floppy r8169 snd_page_alloc ieee1394 sg wmi ext4 jbd2 crc16 sd_mod fan processor ata_generic sym53c8xx scsi_transport_spi ahci pata_atiixp libata scsi_mod thermal thermal_sys
[71773.834666] 
[71773.834669] Pid: 26648, comm: thunderbird-bin Tainted: P           2.6.34.7-0.7-desktop #1 M3A78-EM/System Product Name
[71773.834671] RIP: 0010:[<ffffffff8116380d>]  [<ffffffff8116380d>] time_out_leases+0x1d/0x80
[71773.834675] RSP: 0018:ffff88002994bcc8  EFLAGS: 00010206
[71773.834676] RAX: ffff88001fe48840 RBX: 000000000000ff00 RCX: 00000000720f7201
[71773.834678] RDX: ffff88002994bfd8 RSI: ffffffff81783788 RDI: ffff8800298b8898
[71773.834679] RBP: ffff8800298b89a0 R08: 00000000ffffffff R09: 000000000000000b
[71773.834681] R10: 0000000000000000 R11: ffff88012e3140e0 R12: ffff88010b6a2818
[71773.834682] R13: 0000000000000002 R14: 0000000000000001 R15: 0000000000000026
[71773.834685] FS:  00007fd0db5a8700(0000) GS:ffff880001e00000(0063) knlGS:00000000f6321870
[71773.834686] CS:  0010 DS: 002b ES: 002b CR0: 000000008005003b
[71773.834688] CR2: 000000000000ff30 CR3: 0000000051927000 CR4: 00000000000006f0
[71773.834689] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[71773.834691] DR3: 0000000000000000 DR6: 00000000ffff4ff0 DR7: 0000000000000400
[71773.834693] Process thunderbird-bin (pid: 26648, threadinfo ffff88002994a000, task ffff88001fe48840)
[71773.834694] Stack:
[71773.834695]  ffff88010b6a2818 ffff88010b6a2818 ffff8800298b8898 ffffffff8116481d
[71773.834698] <0> 0000000700000000 ffff88002b2e9051 ffff8800298b84c8 ffff88002994be48
[71773.834700] <0> 0000000000000026 ffff8800298b8898 0000000000000000 ffffffff8112e59c
[71773.834703] Call Trace:
[71773.834711]  [<ffffffff8116481d>] __break_lease+0xad/0x450
[71773.834715]  [<ffffffff811320b9>] finish_open+0x59/0x1c0
[71773.834719]  [<ffffffff811329d2>] do_filp_open+0x1a2/0x650
[71773.834722]  [<ffffffff8112419a>] do_sys_open+0x6a/0x140
[71773.834726]  [<ffffffff81037d89>] cstar_dispatch+0x7/0x27
[71773.834730] Code: 66 66 66 66 66 2e 0f 1f 84 00 00 00 00 00 55 48 8d af 08 01 00 00 53 48 83 ec 08 48 8b 9f 08 01 00 00 0f 1f 40 00 48 85 db 74 43 <f6> 43 30 20 74 3d 0f b6 73 31 40 f6 c6 10 74 33 48 8b 43 78 48 
[71773.834747] RIP  [<ffffffff8116380d>] time_out_leases+0x1d/0x80
[71773.834750]  RSP <ffff88002994bcc8>
[71773.834751] CR2: 000000000000ff30
[71773.834753] ---[ end trace 97564f93f8c2c2aa ]---

Comment 1

[Wayne Mery (:wsmwk)]

crash report IDs would be helpful.
http://support.mozillamessaging.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_crash_reports

Comment 2

[Jim Moe]

As i mentioned there were no crash reports for the recent spate of crashes on 2-Feb-2011.

Here are the IDs for the earlier crashes:
bp-336f29c6-0e2c-4ca1-ad3d-1fd4b2110126	  01/26/2011	11:39 AM
bp-1a5fa0c6-73dd-4dcf-bdc9-b0f822110126	  01/26/2011	11:38 AM
bp-38c580bf-bd84-42f3-be0d-ff4b22110126	  01/26/2011	11:38 AM
bp-7d172134-fa93-4b13-8cca-3e4052110118	  01/18/2011	06:45 PM
bp-1fed9e6f-4041-4eb3-9152-b8ca62110111	  01/11/2011	04:14 PM

Comment 3

[Wayne Mery (:wsmwk)]

does it crash if started in safe mode?
 https://support.mozillamessaging.com/en-US/kb/Safe+Mode
if it does, please post report ID.

Comment 4

[Wayne Mery (:wsmwk)]

the first few are nsXULDocument::AddChromeOverlays(). 
one is JS_TraceChildren
one is nsCoreUtils::IsColumnHidden(nsITreeColumn*)

Comment 5

[Wayne Mery (:wsmwk)]

Jim, ...

(In reply to comment #3)
> does it crash if started in safe mode?
>  https://support.mozillamessaging.com/en-US/kb/Safe+Mode
> if it does, please post report ID.

you might also try version 5.


I don't think this is related to Bug 620343 - crash [@ nsMsgXFGroupThread::FindMsgHdr(nsIMsgDBHdr*)] (3.1.7) keeps crashing during various things.  I don't see MsgDBHdr in your stack

Comment 6

[Wayne Mery (:wsmwk)]

Jim, 
In what way does it "appears to damage the stability of the OS and requires a reboot for restore it." ??
Were you able to try version 5?

Comment 7

[Jim Moe]

I am no longer certain TB is the problem.

I do not know what destabilizes my system; after 1 - 5 days programs no longer start (crash and burn at startup), crash spontaneously, or otherwise act most oddly. After a reboot all is well for 1 - 5 days.

It is further frustrating since there is almost no difference in hardware or software between this computer and several others, other than the disk drive complement. Same OS, OS version, OS updates, software versions, etc.

The only significant difference is that this computer uses the ext4 filesystem for all of the disk volumes. All of the others use ext3, reiserfs, etc.

I feel comfortable saying that TB is not the cause of the instability and that this report may be closed.