630756 - Firefox wont open email or bank sites when SAINT is install and running

Status: NEW

(Firefox :: Security, defect)

Description

[Julio]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.237 Safari/534.10
Build Identifier: 3.6.12

We are a software development company, www.saintapp.com, our app filters pornographic material from the Internet, during testing we found that using firefox, email sites, and most banks, will display the "This connection is untrusted" message. We use the SDK Net Filter, and would like to know if is there anything that can be done in your side to fix this issue.

Thank you!
Julio Villegas
Product Manager

Reproducible: Always

Steps to Reproduce:
1.Download and install SAINT www.saintapp.com, use trial version
2.Open firefox and navigate to hotmail.com
3.Observe the message and get details to check more information
Actual Results:  
This connection is untrusted

Expected Results:  
We should be able to open email sites and bank sites

Please contact me for any additional info you may need.



Thanks

Comment 1

[Benjamin Smedberg]

Doesn't need to be private. What are the details listed for the untrusted connection? Are you somehow interception HTTPS communications? If so, the communication *is* untrusted.

Comment 2

[u279076]

(In reply to comment #1)
> Doesn't need to be private. What are the details listed for the untrusted
> connection? Are you somehow interception HTTPS communications? If so, the
> communication *is* untrusted.

I've done some testing and I can't even get hotmail.com to load with SAINT installed.  It just times out when trying to connect in Firefox (using Minefield nightly.  Hotmail works fine in Internet Explorer after installing SAINT.

Comment 3

[u279076]

Attachment: Hotmail Certificate

Not sure if it's helpful, but here is a copy of the certificate from Hotmail.