631088 - Firefox 4.0 beta 10 hangs after (1) an automatic Windows update and (2) reinstalling Xmarks

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Patrick Sedgwick]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

After (1) an automatic Windows update - see http://support.microsoft.com/kb/976902 - and (2) removing and then reinstalling Xmarks 3.9.5, I find that Firefox 4.0b10 hangs irrecoverably when I go to any google.com site: mail, docs, iGoogle. I have revereted to Firefox 3.6.13 which works OK.

Reproducible: Always

Comment 1

[Matthias Versen [:Matti]]

Does it work in the Firefox safemode ?
http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Patrick Sedgwick]

(In reply to comment #1)
> Does it work in the Firefox safemode ?
> http://support.mozilla.com/en-US/kb/Safe+Mode

I could not find a way to enter v4.0b10 in safe mode.

Hence, I used Windows system restore to roll back a day to when 4b10 was working well; and everything is fine again using 4b10 alongside Xmarks 3.9.5 with perfect access to Google sites.

So it now seems more likely that this was some kind of system corruption on my PC, rather than being a Firefox bug. Apologies for possible false alarm.

Comment 3

[Matthias Versen [:Matti]]

>I could not find a way to enter v4.0b10 in safe mode.
Close FF and hold the shift-key while launching FF

I will mark this wfm , please reopen if you get this again