Chatzilla will not uninstall

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: hello1122, Unassigned)

Tracking

3.6 Branch
All
Windows 7
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 (.NET CLR 3.5.30729)

Chatzilla will not uninstall.  Clicking uninstall and restarting Firefox does not work.  Chatzilla remains as an Add On and tries to update periodically.

Reproducible: Always

Steps to Reproduce:
1. Tools > Add Ons > Chatzilla Uninstall
2. Restart Firefox
3. Chatzilla still listed in Add Ons
Actual Results:  
Clicking on Options instead freezes the Add Ons window

Expected Results:  
Chatzilla is uninstalled
Assignee: nobody → rginda
Component: General → ChatZilla
Product: Firefox → Other Applications
QA Contact: general → chatzilla
Version: unspecified → 1.9.2 Branch

Comment 1

8 years ago
Firefox's Add-ons Manager is responsible for installing and uninstalling of extensions, not ChatZilla.
Assignee: rginda → nobody
Component: ChatZilla → General
Product: Other Applications → Firefox
QA Contact: chatzilla → general
Version: 1.9.2 Branch → unspecified

Updated

8 years ago
Version: unspecified → 3.6 Branch

Comment 2

6 years ago
anything in error console after uninstall?
does addon manager state it will be removed after clicking remove?
Whiteboard: [closeme 2012-04-15]

Comment 3

6 years ago
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2012-04-15]
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