Closed
Bug 631487
Opened 13 years ago
Closed 13 years ago
Undefined subroutine &Math::Random::Secure::irand called at Bugzilla/Util.pm line 580
Categories
(Bugzilla :: Installation & Upgrading, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: po_500.osto, Unassigned)
References
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; ru; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 Build Identifier: After upgrading from 3.6.3 to 3.6.4: 1. When I am logged in I cannot view any bug details. Browser results in 500 Internal Server Error. However when I not logged in I can view any bug details. 2. In /var/log/httpd/error_log there is error "Undefined subroutine &Math::Random::Secure::irand called at /var/www/html/bugzilla/Bugzilla/Util.pm line 580" 3. When restarting httpd some warnings arrive: Starting httpd: Unable to locate Mouse or Moose in INC at /var/www/html/bugzilla/lib/Any/Moose.pm line 41. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 197. Use of uninitialized value in string eq at /var/www/html/bugzilla/lib/Any/Moose.pm line 198. running ./checksetup.pl is OK running ./sanitycheck.pl emails me OK Reproducible: Always I was making upgrade on the test server and cant reproduce this because of no backup copy. My steps were: 1. upgrading using patch 2. ./checksetup.pl 3. /usr/bin/perl install-module.pl --all 4. ./checksetup.pl one more time
In addition I didn't make one step from instruction "Shut down your Bugzilla installation by putting some HTML or text in the shutdownhtml parameter" Is this so important?
Comment 2•13 years ago
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Looks like Math::Random::Secure hasn't been installed correctly, or one of its dependencies hasn't.
Assignee: general → installation
Component: Bugzilla-General → Installation & Upgrading
Version: unspecified → 3.6.4
Comment 3•13 years ago
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You may need to restart your web server if you're running under mod_perl. You may also need to run checksetup.pl again--it is important to actually read what it says.
Bugzilla is working in cgi mod output of ./checksetup.pl * This is Bugzilla 3.6.4 on perl 5.8.8 * Running on Linux 2.6.18-194.17.1.el5 #1 SMP Wed Sep 29 12:51:33 EDT 2010 Checking perl modules... Checking for CGI.pm (v3.51) ok: found v3.51 Checking for Digest-SHA (any) ok: found v5.50 Checking for TimeDate (v2.21) ok: found v2.24 Checking for DateTime (v0.28) ok: found v0.66 Checking for DateTime-TimeZone (v0.71) ok: found v1.27 Checking for DBI (v1.41) ok: found v1.616 Checking for Template-Toolkit (v2.22) ok: found v2.22 Checking for Email-Send (v2.00) ok: found v2.198 Checking for Email-MIME (v1.861) ok: found v1.906 Checking for Email-MIME-Encodings (v1.313) ok: found v1.313 Checking for Email-MIME-Modifier (v1.442) ok: found v1.906 Checking for URI (any) ok: found v1.58 Checking available perl DBD modules... Checking for DBD-Pg (v1.45) ok: found v1.49 Checking for DBD-mysql (v4.00) ok: found v4.018 Checking for DBD-Oracle (v1.19) not found The following Perl modules are optional: Checking for GD (v1.20) ok: found v2.45 Checking for Chart (v2.1) ok: found v2.4.2 Checking for Template-GD (any) ok: found v1.56 Checking for GDTextUtil (any) ok: found v0.86 Checking for GDGraph (any) ok: found v1.44 Checking for XML-Twig (any) ok: found v3.37 Checking for MIME-tools (v5.406) ok: found v5.500 Checking for libwww-perl (any) ok: found v5.835 Checking for PatchReader (v0.9.4) ok: found v0.9.5 Checking for perl-ldap (any) ok: found v0.4001 Checking for Authen-SASL (any) ok: found v2.15 Checking for RadiusPerl (any) ok: found v0.20 Checking for SOAP-Lite (v0.710.06) ok: found v0.712 Checking for JSON-RPC (any) ok: found v0.96 Checking for Test-Taint (any) ok: found v1.04 Checking for HTML-Parser (v3.40) ok: found v3.68 Checking for HTML-Scrubber (any) ok: found v0.08 Checking for Email-MIME-Attachment-Stripper (any) ok: found v1.316 Checking for Email-Reply (any) ok: found v1.202 Checking for TheSchwartz (any) ok: found v1.10 Checking for Daemon-Generic (any) ok: found v0.71 Checking for mod_perl (v1.999022) ok: found v2.000004 Checking for Math-Random-Secure (v0.05) ok: found v0.06 Reading ./localconfig... Checking for DBD-mysql (v4.00) ok: found v4.018 Checking for MySQL (v4.1.2) ok: found v5.0.77 Removing existing compiled templates... Precompiling templates...done. Fixing file permissions...
Comment 5•13 years ago
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If you get warnings about Bugzilla when you are restarting httpd, then you are running under mod_perl, not under mod_cgi. I suspect that one way or another, this is a support issue--try asking on the support-bugzilla mailing list, described here: http://www.bugzilla.org/support/
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INVALID
Updated•13 years ago
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Summary: Internal Server Error → Undefined subroutine &Math::Random::Secure::irand called at Bugzilla/Util.pm line 580
(In reply to comment #5) > If you get warnings about Bugzilla when you are restarting httpd, then you are > running under mod_perl, not under mod_cgi. I suspect that one way or another, > this is a support issue--try asking on the support-bugzilla mailing list, > described here: > > http://www.bugzilla.org/support/ Yes. switching to cgi resolves all error messages
Comment 9•13 years ago
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Note that we also get several people coming on IRC who have the same problem. Mouse seems to be the culprit.
Comment 10•13 years ago
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The culprit actually seems to be that Math::Random::ISAAC and Math::Random::ISAAC::XS have a circular dependency on each other, and so they don't get installed properly. I'd say that this is a bug in CPAN (it should fail to install Math::Random::Secure in this case) but it's also a bug in Math::Random::ISAAC.
Comment 11•13 years ago
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Ah ha! I see LpSolit filed a bug about that already, even, and the maintainer is going to fix it. :-) https://rt.cpan.org/Public/Bug/Display.html?id=65841 Awesome!
Comment 12•12 years ago
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I've implemented a patch on my version (default CentOS version - 3.2.10). I'm no Perl programmer, nor could I fix things up playing around with CPAN. My error report indicated that the problem was in Util.pm @ line 533. Around that area is a conditional which chooses between using SecureRandom and some other way. I just forced the conditional to choose the other way. It fixed my problem (unable to modify multiple bugs). if (0) { # if (eval { require Math::Random::Secure; 1; }) { If this is stupid or there is a better way to solve this, let me know.
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Description
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