632081 - Images are distorted/overlapped by text whenever I scroll

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[baseballplyr1300]

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b10) Gecko/20100101 Firefox/4.0b10
Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b10) Gecko/20100101 Firefox/4.0b10

As I said above, certain images are "screwed up" whenever I scroll. If I place my mouse above them, they reappear normally. This only happens on the aleks website. You'll only be able to access that site if you are a paying student.

Here's what I'm seeing...

http://i1123.photobucket.com/albums/l545/H3P911/Before.png

http://i1123.photobucket.com/albums/l545/H3P911/After.png

In the after picture, the text is overlapping where the diagram should be.

Reproducible: Always

Steps to Reproduce:
1.Load Page
2.Scroll
3.Images Appear "Scrunched"
4.Place mouse over image - will fix
5.Scroll again - will "scrunch" images again
Actual Results:  
Exactly as I said. Every time you scroll, images will scrunch. Every time you place your mouse over where the image should be it reappears normally until you scroll again.

Expected Results:  
Image should appear normally.

This website, aleks.com, is only accessible if you have a paid "subscription". Unfortunately, you will only be able to test it if you have paid.

Comment 1

[(mostly gone) XtC4UaLL [:xtc4uall]]

Is your Issue reproducible when you disable the Hardware Acceleration via "Options"/"Advanced"/Tab: "General" and restart Firefox?
If yes, please post you Graphics Information you can get via about:support resp. "Help"/"Troubleshooting Information" after you reenabled Hardware Acceleration.

Comment 2

[baseballplyr1300]

@ XtC4UaLL

Actually...fixes it. Well, I should still be able to use hardware acceleration without this happening. That's still technically a bug.

And my computer is more than capable (Phenom II X6, 4 GB DDR3 RAM, Radeon 5770 HD Graphics Card) so it's not my PC.

Comment 3

[(mostly gone) XtC4UaLL [:xtc4uall]]

It's just about figuring out the Cause, not saying you to keep it that Way.

Please post you Graphics Information you can get via about:support
resp. "Help"/"Troubleshooting Information" after you reenabled Hardware
Acceleration.

Comment 5

[baseballplyr1300]

Why did you mark that as a duplicate? That makes no sense. I'm reporting that while hardware acceleration is enabled, it makes images appear choppy. It simply doesn't work and is unacceptable. I know now that disabling hardware acceleration fixes it but we need to know WHY enabling HW acceleration causes that problem (as HW acceleration is a legitimate function that SHOULD be working).

Comment 6

[(mostly gone) XtC4UaLL [:xtc4uall]]

(In reply to comment #5)
> Why did you mark that as a duplicate? That makes no sense. I'm reporting that
> while hardware acceleration is enabled, it makes images appear choppy. It
> simply doesn't work and is unacceptable.

One Issue = one Report.

> I know now that disabling hardware
> acceleration fixes it but we need to know WHY enabling HW acceleration causes
> that problem (as HW acceleration is a legitimate function that SHOULD be
> working).

As i wrote in Comment 3 disabling HW Accelaeration was not to show you a "Fix", but rather to confirm a Dependancy of your Symptom on it.

So now ... please ... do exactly what I asked you in Comment 3.

Comment 7

[baseballplyr1300]

It's rather hard to do when it doesn't come out cleanly.

"Please post you Graphics Information you can get via about:support
resp. "Help"/"Troubleshooting Information" after you reenabled Hardware
Acceleration."

Post where? Help/Troubleshooting Information? That could be a lot of things. I never did a lot of beta usage in the past so this is new for me.

The issue changed. That requires a new post. I didn't feel editing would be good enough which is why I marked it as "works for me". Either way.... no matter.

Comment 8

[Tyler Downer [He/Him]]

This bug was reported using a pre-release version of Firefox 4. Now that Firefox 4.0.1 final has been released, can you please update and retest your bug? A fresh profile would be a good starting place to test, 
http://support.mozilla.com/kb/Managing+profiles. If you continue to see the issue, can you please update this bug with your results?

Filter: firefox4prebugsunco

Comment 9

[Wayne Mery (:wsmwk)]

If you still see this problem when using a current version, please post new information

Comment 10

[baseballplyr1300]

(In reply to Wayne Mery (:wsmwk, NI for questions) from comment #9)
> If you still see this problem when using a current version, please post new
> information

After 5 years, I cant say that I am or that I could reproduce it. Disabling hardware acceleration was the solution.