632471 - Getting "Submission Failed" when trying to submit OOPP crashes

Status: RESOLVED FIXED

(Toolkit :: Crash Reporting, defect)

Description

[Marcia Knous [:marcia]]

Attachment: Screenshot of error message

Seen while running  Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b12pre) Gecko/20110208 Firefox/4.0b12pre

STR:
1. Crash in OOPP on youtube.com
2. Try to submit the crash report.
3. Receive the attached screenshot

I just updated to the latest version of flash on the labs.adobe.com site: 
Version: 10.2.152.21

Yesterday I was running the last version before that and crashes were being submitted.

Comment 1

[Laura Thomson :laura]

Ted, what triggers that error?

Comment 2

[(not currently active) Ted Mielczarek]

It can be any one of a number of things, including a non-200 HTTP status. Any one of the calls to submitSuccess(FAILED) here, I believe:
http://mxr.mozilla.org/mozilla-central/source/toolkit/crashreporter/CrashSubmit.jsm

Comment 3

[K Lars Lohn [:lars] [:klohn]]

that's an screenshot that I've never seen before.  It looks like it is coming from adobe, not breakpad.  Ted, can you confirm?  Did Adobe start a submission system of their own?

Comment 4

[Benjamin Smedberg]

No, that's our standard plugin crash reporter.

Comment 5

[henryfhchan]

An iframe is created to submit the report.
However the page is reloaded instantly, terminating the request in the iframe.

Due to the new Submit+reload, all oopp crash submits fail. at least on windows.

Comment 6

[(not currently active) Ted Mielczarek]

We stopped creating an iframe in bug 548667, which landed for Firefox 8.

Comment 7

[BugBot [:suhaib / :marco/ :calixte]]

In the process of migrating remaining bugs to the new severity system, the severity for this bug cannot be automatically determined. Please retriage this bug using the new severity system.

Comment 8

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:gsvelto, could you have a look please?

For more information, please visit BugBot documentation.

Comment 9

[Gabriele Svelto [:gsvelto]]

This has been working fine for a while