632751 - emails not shown. "current operation in Inbox did not suceed.....expunge ..."

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[Iain]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Build Identifier: 

error message: 
The current operation in Inbox didnot suceed.....expunge Note item not found

Reproducible: Always

Steps to Reproduce:
1.set up email
2.
3.
Actual Results:  
normal installation of thunderbird no add ons
imap settings

Expected Results:  
view emails from Imap

Comment 1

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #0)
> error message: 
> The current operation in Inbox didnot suceed.....expunge Note item not found

It's probably "NO" response to EXPUNGE command from IMAP server. If ordinal expunge, it is not selective, so "Note item not found" shouldn't be returned. I guess "selective expunge"(UID is requested upon expunge by Tb) and UID(s) requested by Tb is wrong.

Can you get IMAP log and check IMAP level flow around the error message?
> https://wiki.mozilla.org/MailNews:Logging
> Win example : SET NSPR_LOG_MODULES=timestamp,imap:5
If log analysis by developers is needed, replace/remove sensitive data and
remove irrelevant data to problem such as mail data from log file, and attach
log file to this bug via "Add an attachment" link of this bug(never paste),
please.

Comment 2

[Iain]

Attachment: IMAP log and IMAP level flow around the error message

Comment 3

[WADA:World Anti-bad-Duping Agency]

(1) CAPABILITY by Tb after authentication is not seen in log.
> 2 OK AUTHENTICATE completed
> 3 namespace
AFAIK, it's already resolved problem.
What version of Tb do you use?
(As timestamp is seen in log, Tb 3.0.0 or newer) 

(2) Tb requests create of Trash because required Trash doesn't exist.  
> 9 create "Trash"
> 9 NO CREATE That operation on a system mailbox is not allowed
Do you set up yur account at server and at Tb correctly?

(3) Server returns NO to simple expunge command for INBOX.
> 2011-02-11 12:02:01.412000 UTC - 3740[58ceec0]: 6561000:bmj.com:S-INBOX:SendData:
>   13 expunge
> 2011-02-11 12:02:01.503000 UTC - 3740[58ceec0]: 6561000:bmj.com:S-INBOX:CreateNewLineFromSocket:
>   13 NO EXPUNGE Note item not found
Because mail of \Deleted flag exists in the INBOX, it's never "there is no mail to expunge".
Is your server configured correctly?
Is your server supports "selective expunge" and returns NO if Tb requests "expunge without UID" instead of "expunge with UID specified"?
(Because of problem of (1), Tb can't know "your server supports selective expunge".)
If so, "UID in expunge command" is defined as mandatory by RFC for extention which supports "selective expunge with UID"?

Comment 4

[Wayne Mery (:wsmwk)]

Ian, please reply to questions in comment 3.
Thanks

Comment 5

[Wayne Mery (:wsmwk)]

Ian, thanks for the bug report. If you can reproduce using version 5, please update the comments and if possible include feedback on comment 3.