632792 - Between the main Natwest landing page and the banking login page, the user isn't presented with the option to donwnload Rapport software

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[uTest]

User-Agent:       Mozilla/5.0 (Windows NT 5.1; rv:2.0b10) Gecko/20100101 Firefox/4.0b10
Build Identifier: Mozilla/5.0 (Windows NT 5.1; rv:2.0b10) Gecko/20100101 Firefox/4.0b10

After clicking on the Log In button on the Natwest Personal banking page, the user should e given the option to download their Rapport software - if they do not already have it installed.
This can be compared with Firefox 3.6.11 where the user is correctly presented with the download option

Reproducible: Always

Steps to Reproduce:
1.Load Firefox 4 Beta 10 and navigate to the www.natwest.com page
2.Click on the Log in button in the top right for personal banking
Actual Results:  
The user is taken directly to the Log in to online banking page

Expected Results:  
The user should be presented with the option to download their Rapport security software

Comment 1

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue with the latest version of Firefox 5? Does the issue occur with the latest nightly? http://nightly.mozilla.org/

Comment 2

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question