Search results return zero in stage and prod when searching on 'swiftkey'- on the regular home and also in mobile. Google serves a lot of results for questions and forum posts within support that contain the term.
for example, sumo search should pick up these articles if i enter in "swiftkey": - http://support.mozilla.com/te/questions/781301 - http://support.mozilla.com/pa-IN/questions/758463 - http://support.mozilla.com/en-US/questions/781093 - https://support.mozilla.com/en-US/questions/781272
In advanced search, "swift key" returns two Questions results, neither solved, and "swiftkey" returns several, none solved.
By default we don't return unsolved questions in results.
Search only finds solved threads/questions by default. You have to used advanced search. Use this URL instead. https://support.mozilla.com/en-US/search?q=swiftkey&is_locked=0&is_solved=0&has_answers=0&has_helpful=0&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&created=0&created_date=&updated=0&updated_date=&sortby=0&a=1&w=2