Firefox 3.0 keeps on installing an update but doesn't actually update

RESOLVED INCOMPLETE

Status

()

RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: pyboth, Unassigned)

Tracking

1.9.0 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 GTB5 (.NET CLR 3.5.30729) Genealogie Werkbalk 1.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14 GTB5 (.NET CLR 3.5.30729) Genealogie Werkbalk 1.3

Each time I open Firefox it defers to the old one and tell's me to download the new version which I do and it just keep repeating itself every time.. why is this also I have to manual close down firefox otherwise it keeps on running and won't open until I restart my computer

Reproducible: Always

Comment 1

8 years ago
You are running a really old version of Firefox.
Perhaps a manual reinstall will solve the problem.

Download the new version from here:
http://www.mozilla.com/firefox/

Make sure you close Firefox before running the installer for the new one.
Version: unspecified → 3.0 Branch

Updated

8 years ago
Summary: re Update → Firefox 3.0 keeps on installing an update but doesn't actually update
(Reporter)

Comment 2

8 years ago
After your response I manually removed the old version and installed the new one,and restarted my computer... it still does not work, I thank you for your attention to this problem, however if this keeps going on I am forced to go another browser which i really hate to do..........
Best Regards
Yvonna
>it still does not work
What do you mean with "it still doesn't work" ?

Updated

8 years ago
Component: General → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Version: 3.0 Branch → 1.9.0 Branch

Comment 4

8 years ago
Yvonna ??

> >it still does not work
> What do you mean with "it still doesn't work" ?
Whiteboard: [closeme 2011-03-21]
No response... resolving as wfm
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
bah... meant incomplete
Resolution: WORKSFORME → INCOMPLETE
Whiteboard: [closeme 2011-03-21]
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