Status

SeaMonkey
Composer
--
major
RESOLVED INCOMPLETE
7 years ago
7 years ago

People

(Reporter: bill burnett, Unassigned)

Tracking

SeaMonkey 2.0 Branch
All
Windows XP

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [Halloween2011Bug][CLOSEME 2012-01-01 INCO])

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.16) Gecko/20101123 SeaMonkey/2.0.11
Build Identifier: Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.16) Gecko/20101123 SeaMonkey/2.0.11

When in composer working on a template, I use cut and paste and  the delete key to edit messages.  When I hit the delete key sometimes it just keeps on deleting, every thing in the template and all templates in the template subfolder,  I have to exit the program as fast as possible and reboot the computer or everything would go away.   I have changed keyboards, had the computer checked by a technician for a heavy fee to determine if there are any viruses or malware applications at work....I have been assured that the computer is clean. I use this application everyday for work and it is maddening.  I have uninstalled Seamonley completel, downloaded the newest version and reinstalled after rebooting...  

Reproducible: Sometimes

Steps to Reproduce:
1.just use the delete key to edit text while editing a template to post to a server.
2.On average, it happens daily while I work...My job takes about two hours a day.
3.If I am paying attention and can react fast enough, I only lose a few lines,if I;m not fast I lose the whole document and sometimes other documents stored in the subdirectory..  I don't really know how to stop it except by closing the software, although hitting esc has stopped but not consistently

Comment 1

7 years ago
Could you confirm which versions you have seen this problem?
Do you really mean composer or message compose?
Have you tried creating a new profile to see if it happens in that profile too?

Comment 2

7 years ago
Is this still reproducible with latest build?

Updated

7 years ago
Severity: critical → major
Whiteboard: [Halloween2011Bug][CLOSEME 2012-01-01 INCO]
Version: unspecified → SeaMonkey 2.0 Branch
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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