Closed Bug 635078 Opened 13 years ago Closed 13 years ago

Make mozilla.support.other moderated

Categories

(mozilla.org :: Discussion Forums, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: cilias, Assigned: justdave)

References

Details

The proposal in bug 598060 doesn't apply to the support newsgroups. I've discussed it with the support newsgroup community, and we'd like to implement the same configuration except have messages from new posters automatically approved instead of held for moderation, and rely on SpamAssassin to filter the spam.

http://groups.google.com/group/mozilla.general/browse_frm/thread/826bcd4cc331a823


mozilla.support.other has almost no user traffic, so I think that would be a good place to test this out first.
Assignee: server-ops → justdave
I'm going to wait on getting all the pending new group creations sorted with Google before implementing this, just to keep things orderly.  We finally have an open communication channel with Google though, so that probably won't be longer than a few days.
Depends on: 598060
Depends on: 638209
Please update <http://www.mozilla.org/about/forums/> when this is implemented (per bug #620085).
Blocks: 598060
No longer depends on: 598060
OK, this appears to be completed now.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
If we see spam make it through, how do we report it so SpamAssassin can be adjusted?
We've got 3 spam messages auto-approved to the list. What can we do to tweak SpamAssassin, so those messages are not auto-approved?
add filters that would match them in the spam settings section in Mailman
FWIW, if you choose to moderate anything coming from Google Groups, you can match that by looking at the header "Return-Path" which will contain the value "news@google.com" for messages posted via Google Groups. (similarly, that'll contain "poster@giganews.com" for stuff originating on news.mozilla.org)
Spam is still appearing in this newsgroup.  Today, I found two spam messages.  Below are selected header fields from the message sources.  

Subject: Professional Web Sites Starting at $499
From: Angell EYE <josh@aewebsolutions.com>
To: support-other@lists.mozilla.org
Approved: support-other@lists.mozilla.org
Message-ID: <mailman.2343.1300764244.4383.support-other@lists.mozilla.org>
NNTP-Posting-Date: Mon, 21 Mar 2011 22:24:08 -0500

Subject: Job Fair Invitation Inside - May 23
From: "National Career Fairs" <exhibitors@ncfairs.com>
To: support-other@lists.mozilla.org
Approved: support-other@lists.mozilla.org
Message-ID: <mailman.2368.1300800565.4383.support-other@lists.mozilla.org>
NNTP-Posting-Date: Tue, 22 Mar 2011 08:29:25 -0500
As of 13:00 PDT, there were four additional spam messages in mozilla.support.other.  Between Monday and today, that makes six.  In the previous 27 days, there were only four.  That means there is more spam in this newsgroup than before moderation began.  

Is anyone really sure that mozilla.support.other is being moderated?  Is SpamAssassin working?
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Are not all messages going through spamassassin?
They are, twice in fact, we discovered when poking at it the other day.  We just made some changes on Friday to the config, dropping the thresholds and so forth.  Hopefully it's working better now.
There are a couple of spam messages that made it through today. I don't see any headers on them about a spam score. Would it help if I set the group to hold messages for now, so the original headers are available?
yeah, it might.
There are now three messages in the review cue at <https://lists.mozilla.org/admindb/support-other>, and I don't see any headers regarding spam score.
Yep, they were all less than 2 points so didn't get flagged.  And they're not on the whitelist which is why they went into the moderator queue.
Looking at the last few spam messages to make it through, some have a spam score header:
X-Spam-Score: 1.851
X-Spam-Score: 1.234
X-Spam-Score: 0.413

Some don't have a spam score header.
I'm going to close this out, as the stated task for this bug has been completed (making this group moderated).  Lets continue to deal with the spam problems on the main "fix the newsgroup spam" bug as they're likely to affect all of the groups anyway and not just this one.
Status: REOPENED → RESOLVED
Closed: 13 years ago13 years ago
Component: Server Operations → Discussion Forums
Resolution: --- → FIXED
This is not working.  In May, 20 spam messages made it past the moderation and were posted to mozilla.support.other.  This morning, there was another spam message.  In the same period, not one on-topic message appeared in this newsgroup.
See bug 598060 comment 121, thanks.
We need to filter based on something other than spam score.
cilias: I'd encourage you to file a specific bug on that problem.

Gerv
Filed bug 663318
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